Software Engineer

Microsoft Teams is a chat-based application in Office 365 that serves as a hub for teamwork, providing teams with instant access to the tools and resources required for collaboration within Office 365. Microsoft Teams brings together content, tools, people, and conversations into a single integrated experience and continues to transform the team collaboration space. This role offers the opportunity to work on generative AI, large language models (LLMs), and advanced AI technology stacks that power Teams Copilot and other Teams AI products. The position operates at the forefront of AI innovation and research, leveraging the latest advances in deep learning, natural language processing, and conversational AI.

Within the Teams AI Services team, microservices are continuously evolving to support new messaging features while maintaining a high-performance, scalable, and cost-effective ecosystem. The team is hiring a Software Engineer to contribute to the development of revolutionary, robust, and scalable back-end services. This opportunity enables the development of system design expertise and exposure to cutting-edge technology stacks, including .NET Core, TypeScript, Service Fabric, Redis, and Azure Cosmos DB, along with cross-organizational collaboration.

The team follows a lean development approach, maintains a strong customer focus, and applies an evidence-based methodology to decision-making. A live-site-first, metrics-driven culture minimizes technical debt and reduces reactive issue resolution. This position carries significant responsibility and provides opportunities to influence customer satisfaction and contribute to business growth.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. Employees demonstrate a growth mindset, innovate to empower others, and collaborate to achieve shared goals. Daily work is guided by values of respect, integrity, and accountability to foster a culture of inclusion where individuals can thrive at work and beyond.

• As part of the AI Services engineering team, this role is responsible for designing, developing, and maintaining high-scale services that form the backbone of Microsoft Teams.
• Apply state-of-the-art techniques in deep learning, natural language processing, and conversational AI to build and improve the AI capabilities of Microsoft Teams.
• Experiment, prototype, and evaluate new ideas and approaches for AI-powered messaging features.
• Work closely with other AI teams across Microsoft to leverage and share best practices and resources.
• This role requires deep technical engagement with Azure technologies and distributed database systems. Collaboration with partners, both internal and external to the Microsoft Teams organization, is necessary to design and build features that drive user base growth. Strong collaboration skills are required due to extensive cross-team partnerships.
• Development efforts must consistently account for availability, reliability, performance, and scalability as core engineering fundamentals.
• Build reusable libraries of services best practices for other teams to leverage.

• Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.