Operations Manager (Second Shift)

Galls, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals with a national presence in more than 80 locations across the nation. With over 50 years in the Industry, it is easy to see why. We are PROUD to Serve America's public safety professionals by providing the broadest selection of uniforms, equipment and solutions combined with great customer service.

We are seeking a results-driven Operations Manager to lead and hold a high-volume fulfillment operation accountable for performance, execution, and continuous improvement. This is a highly visible, hands-on leadership role focused on driving productivity, reinforcing standards, and ensuring operational commitments are consistently met.

WHAT YOU'LL DO:

• Lead a single shift of distribution operations with a strong emphasis on execution, accountability, and performance outcomes.
• Set clear expectations, monitor results, and take decisive action to ensure operational goals are achieved.
• Own shift-level performance and drive accountability for safety, quality, productivity, and cost metrics
• Lead, coach, and develop supervisors and team leads to ensure consistent execution of operational standards
• Hold teams accountable to daily and weekly performance goals, addressing gaps with urgency and discipline
• Translate business objectives into clear priorities, workflows, and measurable outcomes
• Analyze productivity, labor, and cost data to identify gaps and implement corrective actions that improve throughput and efficiency
• Establish and enforce standardized processes to ensure consistency, accuracy, and scalability
• Proactively manage staffing, scheduling, and labor planning to align with volume and service expectations
• Partner cross-functionally to remove barriers and ensure alignment across operations, inventory, and quality
• Address employee relations matters promptly, maintaining a fair, consistent, and performance-focused work environment
• Provide direct, timely feedback and conduct performance evaluations that reinforce accountability and development
• Foster a culture of ownership where leaders and associates are expected to meet commitments and deliver results
• Ensure strict adherence to safety standards and compliance requirements
• Maintain visibility across shifts and flex schedule as needed to support business demands

WHAT YOU BRING:

• 3-5 years of leadership experience in distribution, logistics, or a high-volume operational environment
• Demonstrated ability to drive performance, enforce accountability, and deliver measurable results
• Proven experience leading through others, including developing frontline leaders and holding teams to high standards
• Strong analytical skills with the ability to interpret data, identify trends, and take action
• Ability to make sound, timely decisions in a fast-paced environment
• Effective communicator who can clearly set expectations and address performance at all levels
• Experience managing labor, productivity metrics, and operational KPIs
• Proficiency with WMS, RF technology, and reporting tools (Excel or similar)
• Ability to balance hands-on leadership with strategic execution

WHAT WE OFFER:

Medical/Dental/Vision coverage
Life and Disability Insurance
Vacation and PTO
Paid Holidays
401k Retirement Plan

WHAT TO SEND OUR WAY

• Your resume, highlighting your education, experience, and skills
• Why you want to be a part of the Galls family

EOE/Disability/Vets