Room Attendant

The Renaissance Minneapolis Bloomington Hotel is seeking a creative, skilled, guest-focused Room Attendant to join its fun-spirited team! Must work evenings & weekends.

Hotel Property Overview: The Renaissance Minneapolis Bloomington Hotel is an upscale Marriott property located in Bloomington, Minnesota, conveniently situated near the Mall of America, Minneapolis-St. Paul International Airport, and major Twin Cities attractions. The hotel features 253 guest rooms, on-site dining at LARS Restaurant & Bar, an indoor Junior Olympic-sized pool, fitness center, and more than 4,300 square feet of flexible meeting and event space. The hotel's design and atmosphere reflect a distinctly Minnesota aesthetic, incorporating warm, modern decor and local-inspired elements that create a welcoming sense of place. The property provides a professional and inviting environment where associates have the opportunity to deliver memorable guest experiences through exceptional hospitality and personalized service.

SPIRE Hospitality is a management company that creates memorable guest experiences and delivers best-in-class service at our hotels and resorts nationwide. We ensure you have the support, tools, and opportunities to do your job, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package that includes EARLY PAY OR EARNED WAGE ACCESS (we get paid before payday) and medical, dental, and vision benefits through UNITE HERE Local 17, Minnesota's Hospitality Union! The pay range is $17.68-$18.00 based on experience. Paid time off, wellness programs, excellent hotel discounts, and more. Eligible for up to two raises per year during their first four years of employment.

In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for achieving and maintaining guest satisfaction by creating a home-away-from-home atmosphere. From the moment guests enter their room, the attendant ensures they feel relief and comfort.

Essential Job Functions:

• Provide exceptional service to guests by promptly addressing requests with professionalism, attentiveness, and genuine hospitality to ensure a positive guest experience.
• Assist in guest satisfaction efforts by ensuring lost or misplaced items are properly reported and returned whenever possible.
• Prepare housekeeping carts with all required cleaning supplies and linens to support efficient completion of daily assignments.
• Clean and maintain assigned guest rooms and public areas by dusting surfaces, removing trash, sanitizing bathrooms, changing bed linens, and replenishing towels and amenities to hotel standards.
• Report low supply levels, maintenance concerns, and equipment issues promptly to management to support smooth daily operations.
• Meet productivity expectations, including thoroughly cleaning a minimum of 16 guest rooms per shift.

Physical Demands & Work Environment:

This position involves intensive manual labor and requires employees to remain physically active throughout the shift. Duties may vary in difficulty depending on room conditions, guest usage, occupancy levels, and daily operational demands.

• Lift and carry items weighing up to 50 lbs.
• Push and pull housekeeping carts weighing between 50 and 100 lbs.
• Perform repetitive physical movements, including bending, stooping, kneeling, stretching, scrubbing, and reaching overhead, for extended periods.
• Work in confined spaces such as bathrooms and guest room areas.
• Maintain a fast-paced work schedule while meeting daily cleanliness and productivity standards.

Qualifications:

Education:

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

Experience:

• Previous Housekeeping Room Attendant experience preferred.

Spire Hospitality, LLC is an Equal Opportunity Employer, including those with disabilities and veterans.