Inova Well Receptionist- Part Time, Weekends

Inova Well Fitness is looking for a dedicated Receptionist to join the team. This is a part-time role with a regular Saturday shift from 7:30 a.m. - 4:00 p.m., plus additional as-needed shifts beginning at either 4:30 a.m. or 4:00 p.m.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules

Receptionist Job Responsibilities:

The Receptionist position is primarily focused on daily front desk operations and client-facing administrative support.

• Opening and closing the Center
• Checking clients and members in and out using Mindbody
• Processing retail purchases and applying applicable discounts
• Answering phones, emails, and responding to voicemails
• Managing routine facility upkeep, including laundry and cleaning tasks (equipment, studios, locker rooms, etc.)
• Running standard end-of-day Mindbody reports
• Maintaining active CPR certification
• Contacting appropriate departments (engineering, housekeeping, infection prevention) for facility issues
• Receiving client complaints and escalating them to the appropriate team member

Minimum Requirements:

• Work schedule: Saturday from 7:30 a.m. - 4:00 p.m., plus additional as-needed shifts beginning at either 4:30 a.m. or 4:00 p.m.
• Education: High School diploma or equivalent
• Experience: Relevant office or customer service experience required
• Certification: CPR or BLS within 6 months of hire