Field Service Coordinator

Dynamic Ratings Inc.
Competitive salary commensurate with experience; Comprehensive health, dental, and vision insurance; 401(k) retirement plan with 6% company match; Paid time off and holidays; Opportunities for professional development and advancement.
United States, Wisconsin, Sussex
N53 W25314 Highlands Ct (Show on map)
Apr 17, 2026
What We Do Dynamic Ratings is an ISO-certified company dedicated to providing monitoring, control, and communication solutions for our customers in the utility industry. We provide condition-based monitoring products and services to reduce outages, increase safety, and gain visibility of electrical equipment throughout the power grid, serving industries and communities worldwide. The Role Our Field Service Team is expanding and we are adding a second Field Service Coordinator to support the team! You will help streamline our processes and workflow as we work together to help ensure the reliability of power for our customers. This role involves a high level of coordination of activities, communications with multiple teams, and detailed administrative challenges. What You'll Do Create work orders with accurate descriptions and related data entry. Assist with Service Team scheduling and organize travel when needed. Verify site contact and site readiness for Service Team. Track backordered parts and schedule return site visits once the parts have been shipped. Communicate with our Service Team for status updates on service work and jobs. Set up new vendor accounts. Monitor and maintain Service Team Outlook E-Mail Inbox and Calendar. Complete various administrative tasks related to document control, recordkeeping, expense reporting, and other Service Team support. What You'll Bring 2 - 4 years' experience in an administrative or similar role. Strong computer skills, including superior data entry skills and proficiency in Microsoft Office Suite. Exceptional organizational and data management skills. As a plus: Experience with Salesforce and NetSuite. Construction or monitoring experience. Why Work With Us At Dynamic Ratings, we empower utilities and industries worldwide with cutting-edge monitoring solutions. Our mission is to help customers predict and prevent failures before they happen. Innovation drives everything we do. From advanced analytics to real-time monitoring, we deliver solutions that make a difference. Our team is passionate, collaborative, and committed to excellence. At Dynamic Ratings, you'll find a culture that values growth, creativity, and teamwork. We believe in making power systems safer, smarter, and more reliable. Every day, we work to create solutions that matter. Ready to make an impact? Join us at Dynamic Ratings and be part of a team that's shaping the future of energy.