Associate I - Cloud Infrastructure Services

Job Title: Desktop Support Engineer

Role Overview:

We are seeking an experienced Senior Desktop Support Engineer to provide onsite end-user support, manage device lifecycle, and ensure smooth IT operations in a fast-paced environment.

Key Responsibilities:

• Provide desktop support for Windows 11 environments
• Manage devices using Microsoft Intune and Autopilot (build, deploy, troubleshoot)
• Handle hardware/software issues, installations, and configurations
• Manage IT stock and asset inventory, including tracking and reporting
• Perform lifting, shifting, and deployment of IT equipment (laptops, peripherals, etc.)
• Provide AV (Audio-Visual) support for meeting rooms and conferencing systems
• Support Tech Bar / TechStop walk-in users for quick issue resolution
• Coordinate with vendors and internal teams for escalations

Requirements:

• Experience in stock/asset management and logistics

• Ability to handle physical tasks (equipment movement and setup)

Work Details:

• Onsite role (5 days a week)
• Shift-based

• 08:30 AM - 05:00 PM

cloud infrastructure,azure,cloud security,cloud networking,