Digital Accessibility Coordinator

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The Digital Accessibility Coordinator is responsible for leveraging current and emerging technology products and services to support equitable workplace environments. The incumbent serves as an internal subject matter expert on Universal Design, including the integration of assistive technologies in
the workplace and in physical and virtual learning environments. Key responsibilities include, but are not limited to, consulting with individuals and teams to identify accessibility needs and solutions; deploying accessibility tools, features, and functionalities for current and emerging technologies; researching and implementing best practices regarding universal design and accessibility standards; and conducting accessibility audits.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The successful incumbent will perform the following duties, with or without reasonable accommodations:

• Provide technical consultation and support to students and employees on the use of selected technology tools, platforms, and devices. Such consultant and support includes, but is not limited to, assistance with onsite and remote instructional delivery, exams, and communications. To include students needing CART, closed captioning, and other technologies, as applicable.
• Provide consultation on accessible design and procurement of digital tools and technologies.
• Assist departments in remediating inaccessible content (e.g., PDFs, videos, web pages).
• Collaborate with IT and instructional design teams to integrate accessibility into workflows.
• As part of the Equal Opportunity and Access team, conduct regular and ad hoc technology-related accessibility audits, including, but not limited to, evaluation of PCOM's websites, digital platforms, and devices; identify and implement corrective actions to achieve compliance with established requirements and standards, such as Section 508 and WCAG 2.0/2.1.
• Collaborate with faculty and other departments, such as Marketing and Communications, to complete workplace and learning environment audits to ensure compliance with technology-related accessibility requirements; identify and implement corrective actions to achieve compliance.
• Maintain PCOM wide accessibility systems for academic and digital accessibility, to include BlackBoard Ally, Cerkl, amongst others. Collaborate with ITS, TSPD, and other departments in meeting compliance expectations.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies regarding and universal design and workplace and learning accessibility; apply knowledge to recommend and implement changes in policies, practices, and operations within specific departments or across the organization, as appropriate.
• Provide effective consultation with internal stakeholders to integrate accessibility standards within existing and new policies, practices and procedures. Such stakeholders include, but are not limited to, faculty, instructional committees, and departments.
• Works independently, and in collaboration with, other departments to provide accessible and equitable resources and solutions for employees, faculty and students, specifically with physical and virtual learning environments.
• Design and facilitate training and information events and activities for internal stakeholders, including students and employees; collaborate with other stakeholders, as needed, to develop content for such events or activities. To include trainings on Blackboard Ally, digital accessibility and classroom accessibility.
• Work with ITS to create knowledge-based articles on accessibility topics and technologies pertinent to the PCOM community.
• Assist with the identification, selection, and implementation of assistive technology applications and devices; coordinate all facets of pre- and post-implementation activities, including, but not limited to, needs assessment, solution identification, end user training, and integration effectiveness.
• Assist with developing service level agreements (SLAs) for new and existing suppliers and third-party service providers; manage vendor and supplier relationships to ensure achievement of established performance objectives regarding the use of assistive technologies.
• Perform other duties as assigned or requested.

REQUIRED SKILLS AND EXPERIENCE:

• Minimum of two years' experience in assistive technology integration, preferably in a higher education setting.
• Comprehensive knowledge of Web Content Accessibility Guidelines (WCAG) 2.0, Universal Design, and related standards.
• Demonstrated proficiency with using assistive technologies, such as screen readers, captioning, and voice recognition software, with diverse communities.
• Familiarity with web technologies, programming languages, and coding, preferred.
• Familiarity with adult learning and instructional design principles, preferred.
• Proficiency with word processing, email, and virtual meeting applications, preferably on the Google Workspace or Microsoft 365 platforms.
• Demonstrated consultation skills.
• Strong project management skills, including managing scope of work; ability to manage multiple projects and priorities simultaneously towards achieving desired outcomes.
• Strong customer service orientation.
• Strong communication skills, including interpersonal, verbal, and written.
• Strong analytical and critical thinking skills.

EDUCATION AND CERTIFICATIONS:
Required Qualifications

• Bachelor's degree in a relevant field (e.g., Information Technology, Education, Disability Studies, Communications).
• 2-4 years of experience in digital accessibility, web development, instructional design, or related field.
• Knowledge of accessibility standards (WCAG, ADAA, Section 508).
• Experience with accessibility evaluation tools (e.g., WAVE, Axe, screen readers).
• Strong communication and training skills.

Preferred Qualifications

• Master's degree in a related field.
• Professional certifications (e.g., CPACC, WAS, or other IAAP credentials).
• Experience in higher education or a large, decentralized organization.
• Familiarity with LMS platforms (e.g., Canvas, Blackboard) and CMS tools.
• Basic knowledge of HTML, CSS, and document accessibility techniques.
• Familiarity with graduate and science-based program needs.

Starting Salary: $40,500 annually

The referenced salary range is based on PCOM good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. PCOM offers a total rewards package that supports our employees' health, life, career and retirement.

PCOM prohibits discrimination on the basis of age, race, sex, color, gender, gender identity and expression, national origin, ethnicity, ancestry, sexual orientation, religion, creed, disability, genetic information, marital status, pregnancy, military and military veteran status or any other legally protected class status in all its programs, activities, and employment practices.