Academic Advisor

University College (UC) Academic Advising, the advising point of entry for most first time, degree-seeking undergraduate students at Appalachian State University, is seeking qualified candidates for a full-time, 12 month academic advisor.

Master's degree from an accredited institution with an emphasis in student affairs, higher education, or related area.

Experience working with students in a college setting and a demonstrated commitment to the educational development of students.

Advanced technology skills and experience with the ability to quickly learn technical advising tools including Banner 9 and Self Service, DegreeWorks, Scheduling Systems, Slate, Docuware, AsULearn/Canvas, Google Software.

Evidence of excellent verbal and written communication skills as well as outstanding organizational, interpersonal, and problem solving skills.

Exhibits energy, enthusiasm, a positive approach to work, attention to detail and accuracy, and a strong work ethic.

Ability to establish excellent rapport with leaders, colleagues, students and families.

Exhibits a high level of ethics, integrity, confidentiality, and professionalism.

see Minimum Qualifications

*Advises and manages a caseload of approximately 350-400 undeclared students on a full-time, 12-month contract.

*Serves as a new student advisor during the summer, fall and spring new student advising periods.

*Meets with all required students in the caseload at least once during the semester for academic planning. Also, is available to meet with students who have voluntary advising as needed.

*Monitors all students in the caseload who are on academic probation.

*Serves as a mentor to new advisors after gaining advising experience and skills.

*Attends all training events scheduled for advisors as follows: New advisors: complete the Advisor Training Model, apprentice with an experienced, full time advisor, attend monthly training sessions on advising updates and issues, and other training sessions held during the summer and academic year. Continuing advisors: attend training and professional development sessions scheduled for all academic advisors during the summer and academic year as well as the monthly sessions on advising updates and issues. All advisors are expected to stay abreast of university academic policies and procedures, current research and developments in the field of academic advising and to share resources with their colleagues.

*Serves as a liaison between University College Academic Advising, assigned academic departments, and one Student Affairs office.

*Keeps accurate records of student contacts, documents student visits for accountability purposes, and maintains confidentiality.

*Establishes and maintains collegial, respectful relationships with leaders, colleagues, students, parents and families.

*Represents University College Academic Advising at various committees and University-related functions, including open houses and Admissions receptions.

*Actively participates in all current and new initiatives of University College Academic Advising.

*Assists with special projects as deemed appropriate by the University College Academic Advising Leadership team.

Job Knowledge: Advisor demonstrates knowledge and skills necessary to perform effectively and accurately; maintains relevant info, keeps info current and accurate, and communicates it well.

Student-Centered Advising Skills: Advisor demonstrates skills that create a positive advising session: listening, flexibility, patience, receptivity, and responsiveness. Advisor is consistently available to meet with students via appointments and on occasion, walk-ins, including students whose advisor (e.g., an off-contract, part-time advisor) is unavailable.

Assessment of Student Needs: Advisor accurately assesses students' skills, needs, goals, concerns and problems, and provides appropriate responses.

Adherence to work schedule: Advisor works 40 hours each week, except on holidays, vacation, and sick days. The Advisor maintains a reasonably detailed calendar indicating appointments and UCAA availability and clearly communicates with the supervisor about scheduling, requesting time off, etc.

Professional Contributions and Development: Advisor seeks to improve skills and effectiveness as a professional. Advisor presents and participates in meetings and conferences beyond the office and attends appropriate and relevant workshops and professional development opportunities.

Interpersonal Skills: Advisor demonstrates ability to collaborate and communicate effectively and respectfully with leaders, colleagues, students, and families.

Organizational Skills: Advisor demonstrates ability to maintain records and a filing/retrieval system, and has ready access to resources.

Liaison Responsibilities: Advisor is responsible for maintaining contacts outside the department for the purpose of acquiring and disseminating pertinent information to colleagues.

Technological skills appropriate for performance of job duties: Uses technology in an appropriate and professional manner and stays current with advising and other university technology (e.g., Banner 9 and Self Service, DegreeWorks, Scheduling Systems, Slate, Docuware, AsULearn/Canvas, Google Software).

Additional Responsibilities/ Leadership Roles/Special Projects: Advisor participates in or initiates additional responsibilities and special projects (ex. committees, task forces).

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board: