New

Maximo Administrator

New York Power Authority
United States, New York, Albany
Apr 25, 2026
Summary Accountable for Canals' IBM Maximo processes, this role delivers reliable solution management and responsive stakeholder support. Key responsibilities include maintaining helpdesk knowledge, fulfilling user and system requests, managing user identities and onboarding new users, capturing and resolving incidents, and monitoring system events to strengthen Canals' Maximo workflows. The position also manages the support contract and supports major problem management to ensure system stability and performance. Throughout these activities, the role maintains regular touchpoints with Canals and NYPA business, IT, and asset management stakeholders to align on priorities, address process needs, and proactively improve the user experience. By offering service-oriented support, the position enhances the quality of life for regular users, promotes data standardization, and ensures that solution enhancements-such as the advancement and adoption of work management technologies like Maximo Mobile-effectively support Canals' operational goals. #LI-VB1 Responsibilities Help close gaps identified within the Asset Information Strategy document by supporting the Asset Information roadmap. Facilitate data importance and frequency sessions. Work with software contractors on software upgrade implementation process and assist with/ provide recommendations regarding goals and objectives for meeting implementation requirements. Ensure data quality and integrity. Lead efforts with the NYPA Information Technology and site Asset Management staff to maximize the capability of Asset Management tools. Analyze/audit existing business processes to identify improvement opportunities or gaps where new processes/controls are needed. Anticipate bottlenecks, provide management escalation, prioritize and execute projects, and balance business needs vs. technical constraints. Support the spread of Asset Management culture at an enterprise-wide level and promote continuous improvement opportunities. Knowledge, Skills and Abilities Advanced knowledge of the Energy Industry. Advanced familiarity with Asset Information/Data and related technologies, services, and practices. Advanced technical skills and abilities related to Project Management methodologies, change control processes, administration of technical issues, and Microsoft Office Suite. Education, Experience and Certifications Bachelor's degree in engineering, IT, information science, GIS, or related field required and a minimum of 4 years of related experience. or Associate's degree in a related field and 6 years of related experience. Utility experience preferred. Physical Requirements Up to 20% travel throughout New York State on an occasional basis. Ability to perform fieldwork in remote locations during all seasons. Fieldwork may require extensive foot travel over uneven terrain. Valid Drivers license The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position in Albany, NY office is $86,000 - $118,800 and $99,000-$136,400 for this position in the White Plains, NY office.The salary offered will be determined based on the successful candidates' relevant experience, knowledge, skills, and abilities. The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates' disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please emailaccessibility@nypa.gov.