Document Scanning Specialist

Onsite, Full time in Scottsdale, AZ

Aquent is seeking a detail-oriented Document Scanning Specialist to support our healthcare client's Provider Network Services division. This role is essential in managing the day-to-day activities of the Request for Information (RFI) and Pharmacy Network Compliance teams. You will handle time-sensitive, legally mandated requests and provide critical administrative support to ensure the team meets all internal and external compliance goals.

• Regulatory Support: Aid the RFI Team in processing time-sensitive requests required by law or in support of external legal processes.
• Compliance Maintenance: Ensure all activities strictly adhere to CMS (Centers for Medicare & Medicaid Services) and departmental standards.
• Document Management: Utilize scanning equipment and digital tools to manage large volumes of records; perform extensive data entry with a high degree of accuracy.
• Workflow Prioritization: Organize and prioritize heavy workloads to meet strict turnaround guarantees for both internal and external stakeholders.
• Team Collaboration: Assist team leads and colleagues with various projects to ensure smooth operations within Pharmacy Network Compliance.

• Experience: 2+ years of experience in a professional corporate setting, preferably within healthcare or pharmacy services.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable navigating a Windows-based environment. Experience with office equipment (scanning/Xerox) is required.
• Medical Knowledge: Ability to read and understand pharmacy/medical terminology, billing documents, and basic medical coding.
• Communication: Excellent verbal and written communication skills with a professional phone presence and a commitment to maintaining patient confidentiality.
• Analytical Ability: Strong problem-solving skills and the ability to interpret business correspondence, technical procedures, and governmental regulations.

1. Strong Attention to Detail: Meticulous accuracy in data entry and document review.
2. Sense of Urgency: Ability to thrive in a high-pressure, time-sensitive environment and meet quality/production standards consistently.
3. Adaptability: Flexibility to adjust to changing priorities and learn complex new material quickly.
4. Organizational Mastery: Exceptional skills in managing multiple tasks and anticipating team needs to resolve issues proactively.

• High School Diploma or GED required.
• Associate's degree in Business, Accounting, or equivalent work experience preferred.

The target hiring compensation range for this role is $14.25 to $16.05 an hour. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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