Medical Office Coordinator- Bristol Virginia

UVA medical office in Bristol VA seeks a Medical Office Coordinator. The Medical Office Coordinator plays a vital role in ensuring efficient daily operations within the clinic. This position serves as a central point of communication for patients, medical staff, and external providers while supporting administrative and clinical workflows. The ideal candidate is highly organized, detail-oriented, and committed to delivering excellent patient service.

Key Responsibilities:

• Schedule, confirm, and reschedule patient appointments in a timely and accurate manner

• Coordinating three face to face clinical settings including telemedicine scheduling

• Answer incoming patient phone calls and route messages or inquiries to appropriate medical staff

• Receive, review, and process referral documentation from external providers

• Provide patients with information regarding outside referrals and assist with related scheduling

• Coordinate transportation arrangements for patients requiring handicap-accessible services

• Travel to an off-site field clinic, with the team, three days per month (during the first week of each month) to assist with patient registration, intake, and scheduling

• Maintain and organize patient records, including filing, EMR and paper charting, and preparing charts for upcoming clinics

• Ensure all documentation is complete, accurate, and compliant with office policies

• Support general office operations and administrative tasks as needed

Minimum Requirements

Education: High School Diploma or equivalent required.

Experience: 1+ year of relevant experience required.

Preferred Qualifications

Physical Demands: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Salary Range: Salary will be commensurate with education and experience.

Exemption Status: This is a non-exempt-level, benefited position. Learn more about UVA benefits.

Funding Details: This is a restricted position, which is dependent on funding and is contingent upon funding availability.

Work Arrangement : This position is based in Bristol VA, and must be performed fully on-site.

About UVA and the Community: To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application Timeline: Application review will begin after May 10th.

Background Check: Background checks will be conducted on all new hires prior to employment.
Visa Sponsorship: This position will not consider candidates who require immigration sponsorship now or in the future.

How to Apply: Please apply online, by searching for requisition number R0082850. Complete an application with the following documents:

• Resume

• Cover Letter is optional but strongly encouraged

Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.

Internal applicants:Search and apply for jobs on theUVA Internal Careers website.

Reference Check Process: Reference checks will be completed by UVA's third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

Department Contact: For questions about the position, please contact Pam Buck.

Recruiter Contact: For questions about the application process, please contact Margaret Weeks.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.