Collections Analyst

Our client, a professional services firm in Kansas City, is seeking an experienced Collections Analyst to join their team. This role is ideal for someone who is proactive, detail-oriented, and comfortable working in a fast-paced environment where accuracy, follow-up, and relationship management are key.

This position will partner closely with attorneys, billing teams, and clients to monitor receivables, resolve outstanding balances, research account activity, and support timely collections. The right candidate will bring strong Excel skills, excellent communication, and the ability to manage collection efforts professionally while maintaining positive client relationships.

• Monitor accounts receivable and work-in-process activity to identify collection trends and past due accounts
• Partner with attorneys and internal teams on collection strategies while maintaining strong client relationships
• Contact clients regarding outstanding balances and follow up until payment is received
• Document client activity, communications, payment updates, and account status
• Review accounts receivable for disputed line items and assist with resolution
• Prepare and submit appeals to clients while ensuring responses are completed by required deadlines
• Work closely with the billing department to ensure invoices are submitted according to client requirements
• Serve as a financial liaison between the firm and its clients
• Assist with collections efforts outside of the Kansas City office as needed
• Support the billing team and assist with other duties as assigned

• Previous accounts receivable or collections experience required
• Experience within a law firm, professional services firm, or insurance-related environment is strongly preferred
• Legal eBilling experience is beneficial, but not required
• Strong Excel skills and comfort working with reporting, account research, and detailed financial information
• Ability to navigate eBilling portals and work with varying client requirements
• Excellent written and verbal communication skills
• High degree of accuracy, organization, and attention to detail
• Proactive approach with the ability to research, problem-solve, and follow through
• Comfortable working under deadlines and managing multiple priorities

• Schedule: Hybrid, with Mondays and Tuesdays in office
• Location: Kansas City, MO area

This is a strong opportunity for a collections professional who enjoys digging into account details, partnering with internal stakeholders, and helping drive timely resolution of outstanding receivables. The firm offers a professional, team-oriented environment with a hybrid schedule and the ability to make a direct impact within the billing and collections function.

Hunter Hamilton is a high-performance professional search firm specializing connecting finance, HR, operations, and legal talent with leading employers.

Hunter Hamilton is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Hunter Hamilton offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Hunter Hamilton is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.