New

Patient Services Specialist

TEKsystems
$18.00 / hr
life insurance, sick time, long term disability, 401(k), retirement plan
United States, Ohio, Westerville
May 07, 2026
Patient Services Specialist (Medical Front Desk) Location: Westerville, OH (covering Westerville and Delaware locations) Pay: $18.00/hour Work Environment Outpatient clinical setting with a busy practice. Position requires flexibility to support multiple locations (2 Westerville offices and 2 Delaware offices) with occasional short notice coverage. Schedule Full-time, 40 hours/week Monday: 9:30am-6:30pm Tuesday: 8:00am-5:00pm Wednesday: 9:30am-6:30pm Thursday: 8:00am-5:00pm Friday: 7:00am-4:00pm 1-hour lunch daily Compensation and Benefits Pay Rate: $18.00/hour Duration: 5 months (Contract-to-Hire) If eligible, benefits may include: * Medical, Dental, Vision * Critical Illness, Accident, and Hospital coverage * 401(k) Retirement Plan (Pre tax and Roth post tax contributions available) * Voluntary Life & AD&D (employee + dependents) * Short term and long term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program (EAP) * Time Off / Leave (PTO, Vacation or Sick Leave) About the Role We are seeking a dependable and customer-focused Patient Services Specialist to support front desk operations in a fast-paced outpatient setting. This role requires flexibility, reliability, and a strong commitment to providing excellent patient care across multiple locations. Key Responsibilities * Greet patients warmly with eye contact, a smile, and professionalism * Assist new patients with paperwork and answer questions * Perform patient registration and check-in/check-out * Verify insurance eligibility and obtain authorizations * Collect co-pays and process payments * Answer phones, check voicemails, schedule appointments, and follow up with patients * Maintain accurate patient information and documentation in EMR systems * Support daily closeout procedures and review patient charges Required Skills & Experience * 1+ year of experience in medical front desk, general front desk, or customer service role * Excellent customer service skills both in person and over the phone * Strong multitasking ability in a high-volume environment * Proficiency with computers and administrative systems * Proven reliability and consistent attendance * Reliable transportation (not accessible via public transit) Top Skills - Must Haves: * Customer service * Medical/front desk experience * Scheduling * Insurance verification & co-pay collection * EMR systems Nice to Have Skills: * Medical or healthcare front desk experience * Healthcare call center experience * Familiarity with Therapy Source or Rehab Toolkit * Experience with insurance authorizations and benefits verification Job Type & Location This is a Contract-to-Hire position located in Westerville, OH (supporting multiple local clinic sites including Westerville and Delaware). Job Type & LocationThis is a Contract to Hire position based out of Westerville, OH. Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Westerville,OH. Application DeadlineThis position is anticipated to close on May 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.