New

Patient Services Specialist

TEKsystems
$18.00 / hr
life insurance, sick time, long term disability, 401(k), retirement plan
United States, Ohio, Columbus
May 07, 2026
Patient Services Specialist (Medical Front Desk) Location: Columbus, OH (multiple locations - float role) Pay: $18.00/hour Work Environment Fast-paced outpatient clinical setting requiring frequent patient interaction. This is a float role, supporting approximately 14-15 clinic locations within the Columbus area (up to 30-40 miles travel). Schedule Full-time, 40 hours/week Must be able to work 2 closing shifts per week (until 7:00 PM) and a full shift every Friday Schedule provided one week in advance Compensation and Benefits Pay Rate: $18.00/hour Duration: 5 months (Contract-to-Hire) If eligible, benefits may include: * Medical, Dental, Vision * Critical Illness, Accident, and Hospital coverage * 401(k) Retirement Plan (Pre tax and Roth post tax contributions available) * Voluntary Life & AD&D (employee + dependents) * Short term and long term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program (EAP) * Time Off / Leave (PTO, Vacation or Sick Leave) About the Role We are seeking a reliable and customer-focused Patient Services Specialist to provide front desk support across multiple healthcare locations. This role is ideal for someone who thrives in a dynamic environment, excels in patient interaction, and is committed to delivering exceptional service. Key Responsibilities * Greet patients warmly with professionalism and positivity * Guide new patients through registration and paperwork * Perform patient check-in and check-out processes * Verify insurance, obtain authorizations, and confirm patient information * Collect co-pays and process payments * Answer phones, schedule appointments, and manage follow-ups * Document patient interactions in EMR systems * Support daily closing procedures and reconcile charges Required Skills & Experience * 1+ year of experience in front desk, customer service, or similar role * Strong communication skills (in-person and over the phone) * Proven reliability and strong attendance record * Ability to multitask in a high-volume environment * Strong computer and administrative skills * Reliable transportation (required for travel between sites) Top Skills - Must Haves: * Customer service * Front desk operations * Scheduling * Insurance verification & co-pay collection * EMR systems Nice to Have Skills: * Medical or healthcare front desk experience * Healthcare call center experience * Familiarity with Therapy Source or Rehab Toolkit * Insurance authorizations and benefits verification Job Type & Location This is a Contract-to-Hire position located in Columbus, OH (floating between multiple local clinic sites). Job Type & LocationThis is a Contract to Hire position based out of Columbus, OH. Pay and BenefitsThe pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Columbus,OH. Application DeadlineThis position is anticipated to close on May 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.