New

PC Support Technician

TEKsystems
$20.77 / hr
life insurance, sick time, 401(k), retirement plan
United States, Washington, Everett
May 08, 2026
Ideally looking for an A+ Certified PC Break-Fix Support Technician. Should have at least 1 year of experience with PC hardware or IT Tech support experience. Shift: Monday-Friday: 7am-4pm OR 8am -5pm Car is required. This role is looking for a PC Support Technician with 1+ years of hands-on experience troubleshooting and repairing end-user hardware, including desktops, laptops, and mobile devices. The position is highly customer-facing and on-site, requiring strong communication skills, the ability to work independently, and provide excellent service while resolving technical issues. Responsibilities include hardware break/fix support, ticket documentation, managing inventory/parts, and supporting loaner devices, while following established processes. The ideal candidate is a self-starter with A+ certification (or in progress), strong troubleshooting skills, and the ability to travel locally, handle physical demands, and adapt to a fast-paced, walk-heavy environment. Description Roles/Responsibilities: Performs hands-on and in-depth troubleshooting and associated repairs of failed client hardware. This work is inclusive to multiple types of asset, including desktop, laptop, cell phone. Cell phone (iPhone and Android) set-up and assistance for clients at an IT Service Center as required. Performs thorough documentation via check in and ticketing system of all service activities. Manages on-site parts locker including inventory control. Provide loaner devices, LVA, and work through appropriate system processes as needed by customer. Follow direction, and directives set forth by Dell Lead, as well as collaborative process guidance in customer atmosphere. Administrative requirements including adhering to process documentation for timekeeping submission. Ability to seek out information via online tutorial knowledge base, and gain understanding and knowledge from team and documentation. Works autonomously in providing on-site technical support to customers. Skills A+ certification Top Skills Details A+ certification Additional Skills & Qualifications Advanced hands-on experience troubleshooting, replacing & repairing client hardware; 2+ years of relevant experience or equivalent of education and work experience. A+ Cert is required-or in process; other recommended certs: Net+; Security+; and ITIL Possess strong communication skills; both verbal and written. Exemplary customer facing skills Ability to utilize soft skills, de-escalation skills, and multi-tasking skills. Self-starter with demonstrated ability to work with little supervision or guidance. Ability to take ownership and drive issues to resolution. Exhibit a flexible schedule reacting to customer needs possibly 24x7. Ability to travel to multiple locations, including travel in traffic and mid-day trips. Must possess a birth certificate and/or passport plus a valid driver's license with reliable transportation. Physically able to lift 35 lbs. and walk long distances as well as standing for long periods of time. Bachelor's Degree is preferred. Experience Level Entry Level Job Type & LocationThis is a Contract position based out of Everett, WA. Pay and BenefitsThe pay range for this position is $20.77 - $20.77/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Everett,WA. Application DeadlineThis position is anticipated to close on May 12, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.