IT Network Engineer II / III | Information Technology

APS (Arizona Public Service)
United States, Arizona, Phoenix
May 08, 2026
Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary IT Network Engineer II / III \| Information Technology As an IT Network Engineer II/III with a firewall and security engineering focus at APS, you play a critical role in protecting the communication networks that keep Arizona's energy infrastructure running. Your work strengthens the security and resilience of APS's systems-reducing cyber risk, supporting regulatory compliance, and enabling safe, reliable delivery of power to the communities we serve. By modernizing and safeguarding network defenses, you help APS adapt to evolving threats while maintaining the trust our customers and regulators depend on. What Your Day Would Be Like: Design, implement, and support firewall and network security solutions that protect APS's enterprise and operational environments. Manage and improve firewall policies and network controls to balance strong security with business performance and availability. Partner with security, operations, and compliance teams to support audits and regulatory requirements, including NERC CIP. Respond to security and network incidents, participating in on-call rotations to restore service quickly and reduce risk. Contribute to modernization initiatives such as firewall hygiene improvements, secure remote access, and automation that reduces technical debt and improves reliability. Who We're Looking For: Experience deploying, configuring, and supporting enterprise firewall and network security technologies in a production environment. Working knowledge of network monitoring, incident response, and security controls that support high-availability systems. Comfort working with compliance documentation and supporting regulatory or audit activities. Ability to manage multiple priorities in an environment where reliability and security are essential. A collaborative, dependable teammate who takes ownership and values protecting critical infrastructure. Minimum Requirements IT Network Engineer II \| Information Technology Bachelors' degree in Information Technology or related field PLUS two (2) year of prior relevant experience or equivalent combination of education and directly related experience. Requires working technical knowledge gained through experience within a job area or system IT Network Engineer III \| Information Technology Bachelors' degree in Information Technology or related field PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experience. Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas Preferred Special Skills, Knowledge or Qualifications: Knowledge of business and industry needs, as well as the technical demands; network design, installation, maintenance and operations; extensive knowledge of internet, computer, routers, switches, firewall, etc.; IT security; hardware and software for firewalls; firewall installation, configuration and maintenance; various computer software applications, computer/networking hardware, standard operating systems and any other computer-related technologies Skill in effective communication to both technical and non-technical audiences Ability to recognize the importance of customer focus and/or of serving the needs of the end user; solve problems analytically; feel comfortable working with different teams, clients and groups of staff across an organization; prioritize personal workload; troubleshoot technical problems, including working with clients to diagnose and resolve problems; work independently and manage team work simultaneously Major Accountabilities 1) Under general direction, responsible for the acquisition, installation, maintenance, evaluation and usage of network solutions 2) Provides basic level troubleshooting with network equipment 3) Trains users on network operation 4) Analyzes network requirements and capacity 5) Assists network and architecture design, feasibility and cost studies 6) Assists in implementation and support of the network infrastructure 7) Monitors performance and efficiency of the network 8) May help train and assist entry level employees Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).Arizona Public Service is a smoke free workplace. CIP Requirement: This position requires Critical Infrastructure Protection (CIP) access consistent with North American Electric Reliability Corporation (NERC) standards. The applicant considered for this role will be required to obtain and maintain CIP access for the duration of employment in this position. A full seven (7) year criminal history will be obtained through the pre-employment background check process (or, for current employees, through supplemental background check process) to fulfill the CIP access requirements. In addition, this position requires an additional background check every seven years to maintain access. Hybrid:Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). Working from a home office requires adequate technology and an appropriate ergonomic set up. Role types are subject to change based on business need.