Clinic Front Desk Administrator

Child Advocacy Center

This position requires someone who can work Monday - Thursday 11am-8pm, Fridays 8-5pm, and they must have reliable transportation and be available to work at each CAC location as needed.

Provides general/routine administrative and office support that includes a broad range of duties to include:

• Email correspondence
• Answering phone calls and checking main phone line for voice messages.
• Transferring phone calls to appropriate contacts
• Making copies
• Monitoring incoming faxes and distributing appropriately
• Scanning client files into database
• Processing, sorting, & distributing office mail
• Completing cab requests for clients when needed
• Reviewing clinician calendars and ensuring that all schedules are up to date
• Updating clinician schedules in main calendar on a daily basis
• Updating Electronic Health Records calendars as needed
• Processing requests for client records
• Monitoring room space at the center and booking rooms for students/staff
• Greeting clients and guests arriving at the center
• Directing visitors and notifying staff of appointment arrivals
• Watching children in waiting area and ensuring their safety
• Ensure that the waiting area is cleaned at the end of each day
• Restocking office supplies
• Completing closing procedures for Agency on a daily basis

Other duties and responsibilities as deemed necessary and appropriate by the Business Administration Manager or Executive Director.

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

Monday - Thursday 11am-8pm, Fridays 8-5pm

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Eligibility for certification as required by regulatory agencies is necessary.

• Strong interpersonal, oral, and written communication skills
• Bachelor's Degree in related field
• Previous work experience with children, adolescents, and families

Salary: $16.00 per hour
Grade: GGS-005
University Title: Clinical Technician I
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

• Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: https://www.umsl.edu/services/hrs/careers/index.html
• Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.