Student Rights & Responsibilities Case Manager

Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

The Student Rights & Responsibilities Case Manager (CM) serves as a central point of coordination for students experiencing challenges impacting their academic experience, well-being, and ability to remain engaged in the college community. This role focuses on non-clinical case management, providing individualized support, resource navigation, and coordinated intervention for students of concern. The CM works collaboratively with campus partners to address student needs in alignment with campus procedures, mitigate barriers, and promote student success and retention. The CM also serves as a member of the hearing officer pool to adjudicate code of conduct and academic dishonesty violations and plays a role in the college's Title IX reporting and response procedures.

* Produce reports and analysis regarding student behavior trends at the college.

* Remain current on best practices in behavior intervention, risk management, and student behavior practices

* In conjunction with the Director, review and draft policies and procedures.

* Support compliance efforts for county, state and federal regulations.

* Attend required office, division and campus meetings.

* Participate in professional development opportunities as appropriate.

* Promote and support functions and events sponsored by the office, the Division of Student Support and Development, and the college.

* Participate on committees and workgroups as appropriate and as requested by the Director.

* Bachelors degree required, Masters degree preferred in Education, Student Personnel, Higher Education Administration, Counseling, Conflict Management or a related field
* 1-3 years experience at the graduate or professional level in student development, student affairs or higher education
* Knowledge of the Family Educational Rights and Privacy Act of 1974 ( FERPA), Title IX of the Education Amendments of 1972 (Title IX), Violence Against Women ( VAWA) Act, Campus Sexual Violence Elimination (SaVE) Act, and Title VII of the Civil Rights Act of 1974, specifically as they pertain to student conduct and sex discrimination required. Experience with several of these preferred.
* Excellent interpersonal, verbal, and written communication skills
* Knowledge of student development and issues that impact student behavior and college policy
* Demonstrated ability to access complex situations, render fair judgment, and maintain ethical and professional standards
* Ability to cultivate and maintain relationships with college administrators, staff, faculty and students
* Ability to simultaneously plan, organize and coordinate multiple projects
* Ability to develop and implement assessment strategies and reports
* Proficiency in Microsoft office and ability to learn and use college software systems
* Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.

OTHER REQUIREMENTS
* 20 hours per week
* Must maintain regular office hours and work a minimum of four day per week
* Occasional night and weekend hours required
* Experience with or ability to learn strategies for effective student crisis intervention and developing crisis response strategies.
* Experience with or ability to learn strategies for supporting the needs of diverse student populations
* Experience with or ability to learn the case management system Maxient
* Experience with or ability to learn best practices in planning, executing and evaluating training and programs
* Experience with or ability to learn mediation, facilitation, conflict coaching, restorative justice or other conflict management techniques
* Experience with or ability to learn design software, recording technology, and other content management platforms

* Experience with or ability to learn strategies for effective student crisis intervention and developing crisis response strategies.

* Experience with or ability to learn strategies for supporting the needs of diverse student populations.

* Experience with or ability to learn the case management system Maxient.

* Experience with or ability to learn best practices in planning, executing and evaluating training and programs.

* Experience with or ability to learn mediation, facilitation, conflict coaching, restorative justice or other conflict management techniques.

* Experience with or ability to learn design software, recording technology, and other content management platforms.

Fast-paced, deadline-driven working environment. Concurrent management of numerous tasks, some with conflicting priorities. Periodic local and distance travel. Some evening and weekend hours required. Flexibility required. Regular attendance is a requirement for this position.

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.