Sr. Employee Experience & Engagement Program Manager

It's fun to work in a company where people truly believe in what they're doing!

At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.

Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.

Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.

Work, Play and Grow at BlackLine!

We are seeking a strategic and creative people leader to join our team as a Senior Employee Experience & Engagement Program Manager. This role will be instrumental in shaping how it feels to work at BlackLine - designing the programs, moments, and storytelling that bring our culture to life and strengthen our internal employer brand. The ideal candidate will have deep expertise in employee engagement and experience design, exceptional program management skills, and a creative instinct for compelling internal communications that resonate with a global workforce.

• Lead Internal Employer Brand Strategy: Design and execute a comprehensive internal employer brand strategy that brings BlackLine's employee value proposition (EVP) to life, partnering closely with Marketing on external employer brand strategy to ensure our lived employee experience is consistent with the brand we share with the world.
• Design Engagement Programs: Build, launch, and continuously improve global engagement programs that strengthen connection, belonging, and pride across BlackLine - including recognition, wellbeing, and culture-defining moments.
• Drive "Life at BlackLine" Content & Storytelling: Lead the production of authentic, employee-centered content (stories, videos, social posts, internal campaigns) that showcases our culture, values, and people across internal and external channels in partnership with the external employer brand team.
• Activate Global Awareness Moments: Conceptualize and deliver programmatic experiences for global moments such as World Mental Health Day, ensuring meaningful participation, executive sponsorship, and measurable cultural impact.
• Own Employee Listening & Insights: Manage employee engagement surveys, pulse listening, and qualitative feedback channels through platforms such as Glint and Peakon; translate insights into action plans that improve the employee experience and inform leadership decisions.
• Lead the Engagement Platform Transition: Partner with People Analytics and IT to lead BlackLine's transition from Glint to Peakon, ensuring continuity of listening data, manager enablement, and a seamless employee experience.
• Partner Cross-Functionally: Collaborate closely with Talent Acquisition, Internal Communications, DEIB, Marketing, and HRBPs to ensure a cohesive employee experience and consistent internal-to-external brand narrative.
• Advise Leadership: Serve as a trusted advisor to senior leaders on engagement strategy, cultural health, and employee sentiment, translating data into business-relevant recommendations.
• Measure What Matters: Establish KPIs and dashboards to measure program effectiveness, engagement health, and ROI; report progress and insights to the executive team.
• Manage Vendors, Budget & Programs: Own the engagement program portfolio end-to-end, including vendor relationships, budget management, and project execution across a global, distributed workforce.

• Bachelor's degree in Human Resources, Communications, Industrial/Organizational Psychology, Marketing, or a related field, or equivalent work experience. Advanced degree preferred.
• 7+ years of progressive experience in employee experience, employee engagement, internal communications, or culture-focused roles, with at least 2 years at a senior or lead level.
• Demonstrated track record of designing and scaling engagement programs in a global, fast-paced organization.
• Strong understanding of employee experience frameworks, engagement drivers, and internal employer brand best practices.
• Exceptional storytelling and written communication skills, with the ability to craft narratives that resonate across diverse global audiences.
• Experience designing and analyzing engagement surveys and translating data into measurable action; hands-on experience with platforms such as Glint, Peakon, Culture Amp, or similar required.
• Proven program and project management skills with the ability to lead multiple high-visibility initiatives simultaneously.
• Strong executive presence and stakeholder management skills, with experience influencing senior leaders.
• Creative mindset balanced with analytical rigor - equally comfortable producing a campaign and presenting a dashboard.
• Proficiency with HR technology, engagement platforms, and content/collaboration tools.
• Collaborative, low-ego operator who thrives in cross-functional partnerships and builds trust quickly.
• Ability to travel up to 15% domestically and internationally to support global programs, events, and team moments.

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location. In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.