Clinical Director/Hygienist: Tamaqua, PA

Temple University's Kornberg School of Dentistry is searching for a Clinical Director/Hygienist: Tamaqua, PA!

As the second-oldest dental school in the U.S., the Maurice H. Kornberg School of Dentistry upholds a legacy of innovation in dental education, research efforts, community service and pioneering healthcare services. Founded in 1863, Kornberg remains a pillar in the dental community. We have more than 7,000 alumni currently redefining the field of oral health around the world. In 2023, the school proudly celebrated its 160th Anniversary.

Kornberg supports health and wellness through a range of diverse educational programs and comprehensive patient services. Our students become dedicated and ethical professionals who honor the traditional models of dental care while staying focused on discovering new ones.
We train the experts who lead the field.

Our renowned faculty and staff provide students with a wealth of opportunities and resources, including smart classrooms, digital dentistry labs, clinics and a preclinical lab that emphasizes collaboration. Students pursue postbaccalaureate, predoctoral, continuing education and advanced education in general dentistry programs.

Become a part of the Temple family and you will have access to the following:
Full medical, dental, vision coverage
Paid time off
11 Paid Holidays
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

SALARY RANGE: $80,000 to $90,000 annual
A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

*This position requires the following background checks: criminal history review, child abuse
clearance and FBI fingerprinting.

Position Summary:
Using effective and efficient management principles and practices and in compliance with standards, laws and regulations as directed by regulatory and accrediting organizations, and state and federal governments the Clinical Director will be responsible for all operational functions for the School of Dentistry, Tamaqua, PA clinic. The Clinical Manager will take a up a leadership role in the startup of the new clinic including: workflow design, startup planning, protocol development, ensuring regulatory compliance and preparation for successful government inspections.

Once clinical operations begin, the Clinical Director will be responsible for systems management, including scheduling optimization, tele-dentistry implementation, and process improvement initiatives as well as strategic planning and service expansion to meet high patient demand while maintaining quality of care. This includes directly handling any patient related issues or complaints. The operational management includes oversight of all financial transactions to ensure that the clinic is collecting on all services rendered through either payment from insurance companies or directly from the patient, and troubleshooting any invoices that are unpaid or denied for any reason. In addition, the Clinical Manager will manage all clinical and administrative staff, which includes staff supervision, training, and mentorship.

Other responsibilities will include working closely with the Faculty Director, other providers and staff to resolve any issues regarding patient treatment plans, scheduling, or anything involving clinical/office operations; managing inventory, equipment, and supplies; reviewing patient flow and all steps in the care process, and ensuring that patients receive quality care in a timely and respectful manner; community engagement and school-based oral health program development to expand access for underserved populations; and public speaking, advocacy, and program leadership focused on improving rural oral health outcomes.

Aside from the above responsibilities the Clinical Director will also be expected to work as a clinician as needed. Specific responsibilities will include direct patient care, managing patient re-call and coordinating scheduling treatments. Performs other duties as assigned.

Required Education and Experience:
Bachelor's degree and at least 5 years of experience managing the operation of a large medical or dental clinic with a large number of providers, and a current, or the ability to receive, a PA dental hygienist license.
An equivalent combination of education and experience may be considered.

Required Skills and Abilities:
*Must be able to travel between our clinical locations in Philadelphia and Tamaqua as needed.
*Ability to obtain PA Child Abuse Clearances.
*Expert knowledge of the preauthorization and reimbursement process.
*Demonstrated ability to schedule, supervise and develop staff.
*Demonstrated computer skills, and proficiency with MS Office Suite.
*Exceptional organizational and planning skills, along with the ability to manage projects and prioritize work flows.
*Excellent customer service and interpersonal skills, along with the ability to interact with a diverse population of faculty, students, staff and patients.
*Excellent written and verbal communication and training skills.
*Demonstrated ability to be task and detail-oriented.
*Strong problem solving and decision making skills.
*Demonstrated ability to handle stressful situations with diplomacy.
*Demonstrated ability to handle confidential information.

Preferred Skills and Abilities:
*Experience using Electronic Health Records software.
*Knowledge of computer systems/applications used in dental practice.

Essential duties:
*Develops efficient business operations for the clinics using business management principles to identify waste and reduce unnecessary steps in daily operations of the clinics.
*Ensures that the clinics, students, staff and faculty follow infection control practices.
*Issues warnings to violators of infection control practices and reporting the violations to the Associate Dean or Dean.
*Works with clinic staff to ensure that each employee understands their responsibilities, the desired results associated with their performance, and has the resources are available to achieve the results.
*Trains and develops clinic staff to ensure they are capable of performing their responsibilities.
*Works with faculty and other supervisors to ensure that patient care is appropriate and efficient
*Plans and coordinates daily work assignments of clinical staff to ensure proper coverage and efficiency.
*Plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints; and resolves problems.
*Ensures at all times the clinics consistently operates in a high quality manner.
*Tracks timesheets and scheduling and coordinating of clinical staff to include but not limited to; PTO requests and FMLA, in accordance with policies and procedures.
*Assists with all regulatory compliance (HIPPA, OSHA, emergency preparedness, infection control, etc.) for the dental clinics.
*Oversees dental instrument and supply inventory and works with the IMS director to ensure sufficient flow of instruments is available to meet the needs of patient care and ensures that waste is minimized and that materials and supplies are ordered when needed with no waste in unused inventory.
*Ensures that repairs of equipment, furniture and facilities are handled in a timely matter.
*Provides consistent communication with the Associate Dean and faculty clinic leadership (ensuring that information, reports, and materials are provided), to clearly describe clinic activities.
*Is available to staff, students/residents and faculty to respond to emergencies and answer questions.
*Obtains and documents (or causes to be obtained and documented) patient complaints; staff performance problems; all incidents that compromise patient care, patient, staff, student/resident or faculty safety; and suspected criminal activities.
*Ensures compliance with standards, laws and regulations as directed by regulatory and accrediting organizations, and state and federal governments.
*Maintains patient confidentiality at all times.
*Interviews and makes recommendations for hiring employees for open positions.
*Completes all documentation and paperwork within time constraints posed by various entities.
*Performs other duties as assigned

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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You may request a copy of the report by calling Temple University's Department of Public Safety at 215- 204-7900.