Clerical Assistant 2

As a Clerical Assistant 2 with the Department of State, Office of Notaries, Commissions and Legislation, you will help support the work that keeps vital records organized and accessible. This role gives you experience with customer service, document processing, and record maintenance. You will join a team that depends on strong attention to detail. This is a great opportunity to grow your clerical skills while helping the public.

This position provides clerical support that helps the bureau manage requests, records, and correspondence for notaries, commissions, and legislation. It involves assisting customers, preparing certifications, maintaining files, and supporting legislative processing. As a Clerical Assistant 2, you will perform the following duties:

• Customer Service: Assist walk-in and telephone customers with questions and requests
• Record Maintenance: Maintain updated files and desk manuals for policy and procedural changes
• Request Processing: Handle certification and apostille requests and keep accurate logs of all activity
• Legislation Tracking: Record signed legislation, carry bills to the Governor's Office, and maintain computer indexes
• Commission Support: Assist with mailing commission certificates and maintain logs of appointments and related documents
• Correspondence Preparation: Type letters and materials related to notaries, certifications, and apostilles

• Full-time employment, 37.5 hours per week.
• Work hours are 8:00am to 4:30pm, Monday-Friday, with a 1-hour lunch.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school: or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.