Banking Center Lead - Encino

MidFirst Bank is a full service bank with a vision of unparalleled client service in California. The Bank's core principles are flexibility, responsiveness, and the ability to create tailored solutions, coupled with its commitment to provide exceptional client service. Our bankers work in a team effort to develop a deep understanding of their clients, and work with and on their behalf to develop solutions tailored to meet their needs. Nothing is overlooked. Everything is considered.

Essential Duties and Responsibilities:

As a Banking Center Lead, you will be responsible for daily operations of the banking center as well as provide supoprt to a team of sales and services professionals to meet and exceed sales goals and provide valuable service to clients. This position is also responsible for a variety of duties including, but not limited to deposit accounts, cash request, fund transfers, wire transfers, and reporting. Responsibilities include, but are not limited to:

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  Advise clients on a full range of banking services using in-depth knowledge to articulate how our products and services can support their needs

  
  
• Provide support by processing client transactions according to Bank policies; preparing daily work, bank deposits, ATM and Night Depository, and filing bank records
• Ensure the audit/compliance procedures of the center are followed, while maintaining the highest level of customer service
• Ensure completion of regulatory compliance and training specific to sales and service responsibilities for you and your associates
• Ensure that security measures are adhered to regarding opening and closing procedures within the bank
• Regularly communicate with clients to conduct needs analysis to identify potential areas for improvement or new opportunities to better align their banking services to their evolving financial needs.
• Building customer loyalty by developing relationships and always offering exceptional service.
• Represent the bank in a positive, courteous and professional manner by promptly greeting each client.
• Provide efficient and accurate service in processing transactions.
• Assist with overall facilities management function to include purchasing supplies keeping a professional image of break rooms and conference rooms.
  
  *This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Required Skills:

• Minimum of 2 years of cash handling responsibilities and expereince as a Personal Banker, Senior Teller or Teller Operations Supervisor
• Excellent customer-service skills, including oral and written communication
• Ability to effectively contribute to a positive team environment and work toward achieving goals
• Careful attention to detail and strong organizational skills. Must adhere closely to bank procedures and regulations
• Strong work ethic and high integrity
• Strong computer and 10 key skills
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)
• Outgoing, assertive, confident, and enthusiastic personality

Physical Requirements:
This position requires long periods of standing or sitting as well as typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.

Benefits:

We offer a generous comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan. Hours of paid leave may vary based on position.

Salary Range: $23.00 - $34.00 per hour. The compensation range for this position represents the minimum and maximum base salary for this role. Actual compensation will vary based on factors including experience, skills, qualifications, location, education, and business needs. This position may also be eligible for additional bonuses, where applicable.