Receptionist/Office Assistant

The Nevada Automotive Test Center (NATC) is seeking a professional and customer-focused Part-Time Office Assistant to join our team in Silver Springs, Nevada. In this role, you will support a dynamic team of engineers dedicated to designing, developing, manufacturing, and testing innovative automotive and mobility solutions. As the first point of contact for visitors, customers, and employees, you will play a key role in maintaining a positive and professional workplace environment.

Founded in 1957, NATC is a privately owned, independent engineering, testing, and evaluation facility serving clients around the world. With decades of international experience, we provide objective, data-driven testing and validation services for products intended for global markets. Our extensive database of worldwide operational and infrastructure conditions enables us to accurately define user duty cycles and develop test programs that closely replicate real-world service environments. NATC is recognized as an industry leader in transforming real-world conditions into validated virtual proving ground simulations and advanced virtual prototyping solutions.

Located in the Great Basin of Nevada, NATC offers access to terrain that represents approximately 85% of the world's environmental conditions within a 150-mile radius. Our operational footprint includes more than 1,200 square miles of natural terrain and 6,200 acres of privately owned test facilities, creating an unparalleled environment for vehicle testing, engineering innovation, and problem-solving. This unique capability allows our team to deliver exceptional solutions to customers across a wide range of industries.

Position Summary:

The Receptionist serves as the first point of contact for guests, vendors, job applicants, employees, and incoming telephone inquiries. In this role, the Receptionist is responsible for providing accurate information and exceptional customer service in a professional, courteous, and welcoming manner, both in person and over the phone.

As the face of the organization, the Receptionist plays a vital role in creating a positive first impression and maintaining a professional atmosphere within the company's lobby and reception areas. The successful candidate must demonstrate professionalism, exceptional customer service, and strong interpersonal skills, with the ability to effectively communicate, build rapport, and maintain positive working relationships with employees, customers, vendors, and guests at all organizational levels. Strong organizational and time management skills are essential to effectively prioritize responsibilities and support daily business operations.

This position also provides administrative and office support to various departments, assisting with daily operations, special projects, and other duties as needed.

Essential Functions:

1. Receives and routes a high volume of calls through the main business line.
2. Tracks, logs and updates incoming call information into customer database.
3. Courteously and professionally greets and checks in guests, customers, vendors and applicants according to established guidelines and security procedures.
4. Notifies HR when an employee makes a request for information or a meeting.
5. Prints badges for employees, guests, and vendors as needed.
6. Accurately maintains daily visitor log and company customer database.
7. Coordinates and places company office orders according to established procedures.
8. Verifies weekly carpool and sends report to payroll.
9. Provides monthly copier meter readings to leasing company.
10. Distributes and prepares incoming and outgoing fax documents as requested.
11. Assists in the accurate distribution of information to employees and customers.
12. Handles special administrative projects, as well as overflow work from department and administrative staff, including word processing, data entry and internet research tasks.
13. Implement test activity announcement procedures.
14. Assorted clerical duties such as photocopying and binding, laminating, shredding, and filing.
15. Other duties as assigned.

Marginal Functions:

1. Assists with duties of other personnel as needed.
2. Assists with applicants and new hire processes.
3. Assists in all areas of main office and special projects.

Pay:

$40,000 - $45,000

Minimum Qualifications:

1. High school graduate or equivalent.
2. Must have proficient computer skills. Typical programs include Microsoft applications, and Lotus Notes.
3. Must be proficient in the use of office equipment.
4. Must be able to maintain a high level of confidentiality.
5. Must possess excellent verbal and written communication skills, expressing ideas clearly and actively listen to thoughts and ideas of others.
6. Must demonstrate professionalism and strong interpersonal skills, with the ability to effectively interact and build rapport with employees and guests at all organizational levels. Must have excellent organization and time management skills.
7. Must be flexible and able to handle multiple priorities, with the ability to adjust to high pressure and rapidly changing business conditions.
8. Must be able to pay attention to detail.

Physical Demands and Work Environment

This position is primarily office-based and requires the ability to sit for extended periods, use standard office equipment, lift and carry files or office materials, open filing cabinets, and bend, reach, or stand as needed. The role also requires occasional walking on uneven terrain and climbing stairs.

Work is performed on-site in Silver Springs, Nevada, in a combination of office, shop, and outdoor environments. Employees may be exposed to varying weather conditions, dust, odors, oil, fumes, and moderate noise levels while performing job duties.

Important Notice:

This position is not limited to those duties in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of Hodges Transportation, Inc./NATC.

Job Description and Employment Statement:

This job description is intended to outline the general nature of work and is not exhaustive; duties may be added, modified, or removed as business needs require. Employees are responsible for performing their duties safely and in accordance with company policies, procedures, and quality standards. Reasonable accommodations will be provided to qualified individuals with disabilities; please notify Human Resources if accommodations are needed. NATC/Hodges Transportation, Inc. is an Equal Opportunity Employer and maintains an Affirmative Action Program. All employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other status protected by law. Employment is at-will; either the employee or the Company may terminate employment at any time, with or without cause or notice.

This position is currently accepting applications.

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