Instruction & Classroom Support Technician 3

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at www.evergreen.edu/equalopportunity or contact the Affirmative Action and Equal Opportunity Officer at (360) 867-5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.

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  Professional Development: Train student employees on asset management program, point-of-sale program, SSC procedures and processes, emphasizing customer service, and technical training on basic maintenance of equipment.
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  Mentorship: Provide consistent oversight and guidance to student employees, including mentorship to ensure student employees meet the operational standards of the Science Operations division.
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  Supervision and Judgment: Hire, schedule, and supervise approximately eight student employees. Develop quarterly work schedules for student employees. Responsible for daily SSC operations and decision-making.
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  Problem Solving and Conflict Resolution: Act as the first point of contact for faculty, staff, and students to address equipment or service-related issues, mitigate equipment resource conflicts, and respond to customer service requests.
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  Teamwork: Assist the broader instruction and classroom support team with division-wide needs, represent the SSC in divisional meetings, identify and address emerging logistical tasks necessary to support the science curriculum.

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  Program Oversight: Direct and execute the scientific equipment asset program to manage a complex inventory of field and laboratory equipment for curricular use. Oversee tracking, routine maintenance and simple repairs of equipment or coordinate with internal team and external vendors for complex maintenance and repair.
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  Internal Sales Program: Manage the acquisition, stocking, and resale of laboratory consumables and chemicals for internal user groups. Responsibilities include inventory tracking, monthly billing, invoicing, auditing, and direct coordination with the college finance office.
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  Software Administration: Serve as the primary operator for the scientific asset-tracking database, chemical inventory database, and point-of-sale software. Works with internal college staff and external vendors to resolve technical problems, maintain systems, and execute process improvements.
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  Procurement and Revenue: Research technical specifications and coordinate divisional purchase requests with fiscal staff. Assess and process late fees or damage charges for returned or lost assets, and assess recharges as needed.
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  Continuity of Operations: Responsible for maintenance and updates of the SSC Operations Manual, ensuring all operational, logistical, and financial workflows are documented in step-by-step SOPs.

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  Facility Security: Direct student employees in daily lock-up tasks. Facilitate user access to restricted instrumentation and specialized laboratory spaces. Manage the SSC key checkout program and policies in coordination with Science Operations leadership.
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  Chemical Safety: Oversee physical access and security of SSC chemical inventory, SDS records, and chemical safety training for SSC student employees.
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  Safety: Responsible for safe lab operations within the SSC. Monitor routine safety testing tasks, such as eyewash station testing, fume hoods, and inspections for all classroom laboratory spaces. Collect and submit safety data to campus Environmental Health and Safety division.
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  Lab Support: Prepare reagents, supplies, and equipment in coordination with faculty to support undergraduate or graduate lab curriculum. Provide teaching and logistics support as needed.

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  Program Management: Demonstrated ability to manage a comprehensive asset and inventory program within a technical or scientific environment.
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  Financial Administration: Skill in managing point-of-sale or cost-recovery systems, including inventory reconciliation, billing, and coordination with institutional finance divisions.
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  Technical Writing and SOP Development: Proficiency in translating operations and logistics workflows into clear and usable documentation.
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  Managerial Judgment: Strong leadership skills with the ability to train employees, make informed operational decisions, and resolve interpersonal conflicts professionally. Ability to create and support an open, welcoming, and equitable environment to work and learn in.
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  Technical Aptitude: Knowledge of the general function and maintenance requirements of diverse scientific laboratory and field instrumentation.
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  Safety Skills: Ability to follow, implement, and enforce all laboratory protocols and safety procedures.
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  Technology Application: Ability to learn and leverage software, such as Gigatrak, WebCheckout, FileMaker, Quartzy, iLab, and other asset/sales management software.

• Bachelor's degree or equivalent professional experience in a technical field, logistics, or laboratory administration.

• Must provide proof of identity and employment eligibility within three days of beginning work.
• This position is part of a bargaining unit and covered by a collective bargaining agreement.
• Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.
• Must be able to work infrequent evenings, weekend shifts, and overtime.