Remote New 
Student Services Specialist
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
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 United States, Arizona, Scottsdale | |
 Jun 25, 2026 | |
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Student Services Specialist Job ID: 322877 Location: Scottsdale Community College Full/Part Time: Full Time Regular/Temporary: Regular Salary Range $19.23 - $24.27/hourly, DOE Grade 109 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 7,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community. We are seeking dedicated and collaborative staff and faculty who are passionate about teaching, learning, and fostering student success. We welcome individuals who are eager to contribute their ideas and expertise to help guide the ongoing development of SCC's priorities and strategic initiatives. At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences. SCC Wins the 2022 Sterling Award MCCCD Fast Facts SCC Healthy AZ Platinum Award Recipient- 2025 Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary Scottsdale Community College (SCC) is seeking a full-time Student Services Specialist. The position provides a full range of support services for Admissions, Records, and Registration, including reviewing and responding to requests via in-person, online, by phone, and other media sources. Services provided include admissions processing, tuition classifications, registration, and other related records processing. The student services specialists are also responsible for other duties that may include processing and evaluating transcripts, monitoring reports, and creating and updating department documents as needed. To best serve the students, department, and college, this position requires a physical presence on campus, with the possibility of partial remote work depending on business needs. Please read the "How to Apply" section to avoid incomplete application materials. Essential Functions 35% - Provides high-quality front-line customer service and support in various Admissions & Records functions by reviewing and responding to student requests in person, by phone, and via email. Guides students through sequential enrollment steps, evaluates documentation to verify course prerequisites, conducts official identity authentication, and determines appropriate tuition classification. Facilitates registration functions, including enrolling and dropping students, and manages both manual and self-service applications for credit and non-credit programs. 35% - Manages and monitors departmental communication workflows by responding to high-volume incoming and outgoing Admissions & Records phone calls and email queues. Reviews, authenticates, and processes electronic A&R forms to maintain accurate student records. Generates and issues official institutional correspondence. 20% - Evaluates official college transcripts from Arizona institutions to determine course equivalencies and inputs external education data into the student system. Identifies, investigates, and resolves student duplicate accounts to maintain data integrity. Manages the intake of external transcripts and provides general credentials support. 10% - Leads special administrative projects and document archiving initiatives, including the coordination of graduation data entry and the secure preparation and mailing of diplomas. Oversees scanning projects and digital imaging to ensure institutional records comply with retention policies, and performs other duties as assigned by Admissions & Records leadership. SUPERVISION EXERCISED: This classification may be assigned to lead other regular staff. SUPERVISION RECEIVED: Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines Minimum Qualifications Associate's Degree from a regionally accredited institution, and one (1) year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications A. Experience working with a variety of student services tools, including but not limited to: online student information systems, student tracking systems, website chat, and Dynamic Forms B. Experience with interpreting federal, state, and local laws as they pertain to enrollment services in a college or university setting C. Experience working in college/university Admissions, Records and Registration/Enrollment Services office D. Experience interpreting and explaining college and/or district policies and procedures related to enrollment services E. Experience in a high-volume, direct customer service setting F. One year of full-time, relevant MCCCD experience within the previous two years. Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before July 12, 2026, to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322877&PostingSeq=1 jeid-857ef19f6b02b24b9c05ce86b980f18e | |