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What to Expect
The Field Quality Engineering team's mission is to improve customer experience of Tesla products by reducing field issues, in collaboration with large cross-sectionof other engineering teams.The primaryobjectiveof this role is to root cause failures from the field, work cross-functionally for designchangesand implementsystem/manufacturingcontrolsto improveproduct quality.The successful candidate for this positionmust be a problem-solver at his/her core, have a strong quality & customer-focused mindset, and have the personal drive and stamina for relentless, continual improvement (personally and professionally).
What You'll Do
- Lead cross-functional problem-solving teams to drive process and product improvements; use of QA methodologies to manage andfacilitateissue resolution including root cause investigations and the development, implementation and monitoring of effective corrective and preventive actions
- Monitorproductsfield performance,identifytrending issues
- Perform technical root-cause analysis of vehicle systems (Chassis, LV/HV, FW, Thermal)
- Drive containment and corrective actions implementation into manufacturing line / design / supplier
- Communicate field performance of the engineering system, gather buy-in from engineering peers and leadership on improvement priorities and urgency
- Participate in continuous improvement activities and take preventiveactions
- Share Lessons Learned frompreviousfield issues; Provide upfront feedback byparticipatingin design reviews to ensure product performance, reliability, and manufacturability issues areidentifiedand risks mitigated. (DFMEAs)
- Take part in ongoing optimization of the products and processes (performance, cost, technology)
What You'll Bring
- Degree in Engineering (Mechanical; Electrical, Mechatronic; Power Electronics, Electronics), or equivalent experience
- Prior applicable experience desired; preferably in a hands-on role such as Failure Analysis/ Manufacturing/ Quality / Service in consumer electronics or automotive
- Specific training and demonstrated success in applying quality problem solving methods such as fishbone diagrams, FMEA, process capability analysis, hypothesis testing, DoE, SPC, etc.
- For entry level candidates, Co-ops, or participation in student competitions such as Formula SAE, BajaSAE;Solarvehicle
- The successful candidate for this position must have a broad technical background with the ability to work with engineering, manufacturing, service, and suppliers across a widevariety of issues. Strong interpersonal and communication skills are an absolute requirement toestablisheffective working relationships within Tesla and outside
- Exceptional problem solving and Failure Analysis, strong attention to detail and analytical thinking
- Ability to use tools and business system applications to manage, synthesize, and interpret data
- Programming Languages & Tools:SQL,Python, Minitab, JMP or similar are a strong plus
- Ability, willingness to travel domestically, and internationally (5% to 10%)
- Must be detail oriented, effectively handle multiple priorities, have a strong qualitymindsetandhave the ability tomeet tight deadlines
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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