Program/ Project Manager

Imagine stepping into a pivotal role where your organizational mastery and strategic vision directly shape how groundbreaking work gets done. As the driving force behind successful program execution, you will serve as the vital connective tissue aligning cross-functional teams, driving accountability, and transforming complex visions into tangible realities for an industry-leading pioneer.

The Partnership

Aquent is proud to partner with a pioneering, fast-paced industry leader dedicated to shaping the future through innovative initiatives. Our client thrives on operational excellence and cutting-edge solutions, offering a collaborative environment where dynamic professionals can make a lasting, visible impact on critical strategic goals.

The Opportunity

In this dynamic role, you will be the architect of success, designing and continuously improving the Agile operating model for critical initiatives. You will collaborate with diverse, cross-functional teams to streamline processes, manage central work tracking systems, and ensure seamless communication from day-to-day execution up to executive leadership. This is an unparalleled opportunity to bring order to complex environments, drive operational excellence, and play a key role in the seamless delivery of high-impact programs.

What You'll Do

• Design, manage, and continuously improve the Agile operating model, including sprint cadences, planning, and burndown tracking.
• Define sprint outputs and expectations, holding workstream owners accountable to delivery commitments.
• Build and maintain program charters, roadmaps, and sprint plans, adapting as priorities evolve.
• Own and maintain the central work tracking system, including sprint boards, cross-workstream dashboards, and project tooling administration.
• Drive adoption of centralized execution systems across the team, migrating work away from ad hoc tracking.
• Schedule and facilitate the full operating rhythm, including daily standups, weekly core working sessions, and biweekly executive meetings.
• Produce sprint reports, status summaries, burndown data, and executive updates to translate day-to-day activity into leadership-ready visibility.
• Identify and escalate blockers, risks, and dependencies proactively, tracking open actions to closure.
• Coordinate across digital channels and manage agency and vendor coordination to keep work integrated and on track.
• Build and maintain centralized, version-controlled documentation repositories and own the central knowledge hub.
• Consolidate incoming ideas, requests, and priorities from stakeholders into a structured backlog, partnering with leadership on prioritization.
• Provide hands-on project management support for individual workstreams and drive cross-functional resolution of blockers.

Who You Are

• Exceptionally organized with a strong bias toward systems, structure, and documentation-you excel at creating order in complex environments.
• A proactive communicator who keeps stakeholders informed, surfaces issues early, and drives accountability collaboratively.
• Highly collaborative with a team-first mindset, comfortable working across diverse functions and seniority levels.
• Demonstrate a strong sense of urgency, detail orientation, and ownership, treating success as your own.
• Comfortable operating in a fast-moving, ambiguous environment where priorities shift and speed matters.

Must-Have Qualifications

• 3-5 years of experience in program or project management, preferably in a digital marketing, agency, or cross-functional enterprise environment.
• Hands-on experience with Agile/Scrum methodologies, including sprint planning, backlog management, and burndown reporting.
• Demonstrated experience with a leading project management platform (e.g., Asana, Jira, Azure DevOps, Workfront, or similar).
• Experience managing executive-level reporting and preparing stakeholder communications or status updates.
• Proficiency in modern collaboration and office productivity suites (e.g., Microsoft 365 tools including Teams, Outlook, and PowerPoint).
• Ability to build and maintain project dashboards, trackers, and status reports.
• Bachelor's degree in Business, Marketing, Communications, or a related field is highly preferred.

Nice-to-Have Qualifications

• Familiarity with digital marketing concepts, such as search engine optimization (SEO) or content operations.