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Parts Counter Sales 2 - HOLT Truck Centers

HOLT CAT
United States, Texas, Corpus Christi
1319 S Padre Island Dr (Show on map)
Jul 15, 2026
This position is responsible for Communicating with customers in a positive, caring, and timely manner to enhance customer relations while maintaining accurate and efficient processing of all parts transactions. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development. Department HOLT Truck (TRUCK) Employment Type Full Time Location HTT - Corpus Christi Address 1319 S Padre Island Dr, Building 500, Corpus Christi, Texas, 78416 Open in Google Maps Workplace type Onsite Essential Functions Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission. Complete all parts transaction for internal/external customers in an accurate, timely and supportive manner to ensure customer satisfaction, as measured by manager observation and customer feedback surveys. Also, to be measured by return rate, and achievement of department goals. Participate in all sales programs sponsored by Holt and other suppliers that promote sales through incentives and meet or exceed specified objectives as measured by program administrators. Products information systems kept current and new product information is updated. To be measured by management observation and attendance records at new product update meetings, safety meetings. Assume turn in after-hour call out rotation to assist customers in after-hours call out needs. To be measured by adherence to set schedule and call out report provided to management by the answering service, and customer feedback. Performs other duties assigned. Knowledge, Skills, and Abilities Demonstrate well-organized skills. Demonstrate good phone and people skills. Must be proficient with computers. Experience with a computerized parts management system highly desired. Must be capable of working in a fast-paced environment. Demonstrate excellent attention to detail. Must have excellent attendance and work performance. Must be self-motivated with a high commitment to completing tasks in a timely manner. Requirements Education and Experience: High School diploma or GED required. Minimum 3-5 years of customer service experience required. Parts store experience highly desired. Must have a valid drivers' license. Must be able to obtain forklift certification. Supervisory Responsibilities: None Travel: Up to 5% Physical Requirements: This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office equipment and files, etc. This role frequently communicates with others, must be able to exchange accurate information in these situations. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Occasionally moves materials or equipment weighing up to 10 lbs. Work Environment: This job is generally performed in a professional office environment. Frequently works at fast pace with unscheduled interruptions. Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed. About HOLT Truck Centers HOLT Group is a renowned, family-owned company with a legacy spanning nearly a century. As a powerhouse across several industries, including heavy machinery, construction, consulting services, training, and technology, we prioritize people and values. Our commitment to a Values-Based Leadership approach has led to trusted partnerships and collaborative endeavors. At the heart of our operations is HOLT CAT, the largest Caterpillar dealership in the nation, along with other companies focused on industrial & commercial selling, energy, technology, and training & development. We excel in selling, servicing, leasing, and renting top-of-the-line industrial machinery and are dedicated to powering the construction and industrial spaces with superior equipment. Moreover, we empower construction and development with advanced technology, along with bringing technical skills and Values-Based Leadership to individuals and companies seeking sustainable growth. If you're seeking a fulfilling career, explore our job opportunities at HOLT Group and join our values-driven team. Apply Now