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Quality Improvement Specialist (HEDIS)

Spectraforce Technologies
United States, North Carolina, Raleigh
500 West Peace Street (Show on map)
Jul 15, 2026

Position Title: Quality Improvement Specialist (HEDIS)

Work Location: Remote - United States but must work 8am-5pm EST

Assignment Duration: 4 months

Work Arrangement: Remote

Position Summary:

* This is a backfill position for a temporary employee. This employee will help with Risk projects, MCD VBP initiatives, and medical record retrieval.

* The purpose of our team is to drive care gap closure, and help support initiatives that provide better outcomes for our members.

Background & Context:

This role supports The Organization's Medicaid initiatives through HEDIS operations, Risk, and member outreach in a collaborative environment.

Key Responsibilities:

* Pulling charts out of EMR's and conducting member outreach.

* Cross trained to help with different projects and initiatives including Risk projects that continue year round, as well as VBP measure initiatives for Medicaid.

* Download of around 50 charts per day on average.

* Communicate and ask questions when they arise.

* Support member outreach initiatives to improve MCD rates.

Qualification & Experience:

* Bachelor's degree in Nursing, Healthcare, or Quality (including HEDIS measures or NCQA) OR equivalent experience in related healthcare experience.

* 2+ medical record review & member outreach.

* Preferred: LPN or RN.

* Strong communication skills, experience reviewing medical records, attention to detail, tech savvy.

* Microsoft Office - Excel (basic knowledge), Outlook, Teams, Word, OneDrive.

* Medical Terminology.








Education/Certification



Required: Bachelor's degree in Nursing, Healthcare, or Quality (including HEDIS measures or NCQA) OR equivalent experience in related healthcare experience.



Preferred: Bachelor's Degree



Licensure



Required:



Preferred: LPN or RN



Years of experience required: 2+ medical record review & member outreach

Disqualifiers: Supervisor positions/over qualified, position longevity (please state if contract AND IF COMPLETED),

Additional qualities to look for: Strong communication skills, Can-do attitude, fast learner, positive attitude, experience reviewing medical records, attention to detail, tech savvy,





  • Top 3 must-have hard skills stack-ranked by importance





1



Medical Record retrieval/ validation, excellent verbal and written communication skills,



2



Microsoft Office - Excel (needs the basic excel knowledge), outlook, teams, word, one drive



3



Medical Terminology, tech savvy


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