Technical Data Associate III

At Gulfstream, our people are at the heart of everything we do. We believe in inspiring and empowering every individual to reach their fullest potential. From workforce development and meaningful connections to a culture of trust, respect, and integrity, we invest in our employees so they can do their best work and achieve success together. Creating and delivering the world's finest aviation experience starts with our people and when our people thrive, so does our mission.

The ideal candidate must possess strong written and verbal communication skills and demonstrate the ability to effectively communicate with customers, leadership, and cross-functional teams. This includes the ability to schedule customer discussions, provide clear and concise status updates, document customer concerns and action plans, facilitate issue-resolution meetings, prepare executive-level summaries and presentations, and communicate to both technical and non-technical audiences. The candidate should be comfortable handling sensitive customer situations, managing expectations, and delivering difficult messages in a professional and customer-focused manner.

They should have exceptional organizational skills, with the ability to manage multiple priorities, track action items, coordinate follow-up activities, and successfully multitask in a fast-paced environment. The candidate should possess a working knowledge of Power BI and other data tracking systems, or demonstrate the aptitude and willingness to quickly learn and effectively utilize these tools. A strong understanding of Gulfstream's organizational structure, key business functions, and internal processes will be highly beneficial in successfully navigating customer needs, coordinating resources across the organization, and driving timely issue resolution.