Director of Business Operations & Finance

The Director of Business Operations & Finance is a key leadership position responsible for leading, directing, providing vision, strategy, and execution of all aspects related to daily operations including technology requirements, financials, and general operations. This role directly supports NODA's mission and strategic priorities by strengthening the association office operations that focuses on sustainability and efficiency. The individual in this position must be able to make complex decisions with authority and understand the risk, liability and implications that could impact NODA, the University, and constituents/stakeholders. This position will supervise the Administrative Support Specialist and the Education Support Specialist contract position.

This position will require occasional travel on overnight trips to attend events and flexibility to conduct work in the evenings and weekends as needed. This position will be 100% remote with the expectation to meet in-person with Association staff and attend NODA events as required. The Director of Business Operations & Finance will report directly to the Executive Director.

Please note, this position is not eligible for H-1B or Green Card sponsorship. This position does not offer a STEM OPT training program.

Essential Duties & Responsibilities

Business Operations (35%)

• Oversee processes related to event registration and member-related transactions within the AMS to ensure a seamless and consistent user experience
• Ensure that external-facing systems-such as registration platforms, portals, and communications-are user-friendly, accessible, and aligned with organizational goals and member service standards
• Maintain up-to-date and accurate records for membership, event participation, and overall engagement metrics to support informed decision-making and strategic planning
• Assess status of projects including but not limited to accuracy, timeliness, quality, budgets and purpose and make/guide adjustments as necessary including managing the production schedule
• Ensure that NODA staff maintain the highest quality of customer service on a continuous basis through the collection of evaluation tools and member needs assessment
• Develop policies and procedures to safeguard NODA from financial hardship, including risk management and emergency plans
• Support the development, modification, and documentation of practices, procedures, and internal workflows to improve consistency, clarity, and cross-team collaboration
• Lead the staff to achieve operational excellence as they implement strategic priorities
• Treat all personnel matters in confidence, with professionalism, sensitivity, and in a timely manner
• Make decisions independent of the Executive Director in alignment with NODA strategic priorities, mission, and goals
• Other duties as assigned

Financial Management (25%)

• Establish pricing and rates, deadlines and registration content for all events and programs
• Work with the Executive Director in the development of a non-dues revenue plan and manage the implementation of a diversified funding stream
• Assess, analyze and forecast financial trends and make adjustments as necessary
• Ensure financial decisions are within the policies and procedures set forth by the Finance Committee and NODA Board of Directors
• Track budgeted expenses and approve payments for venues and vendors
• Review monthly financials to ensure any discrepancies are immediately addressed
• Identify and implement efficiency and cost savings
• Staff lead for the Fundraising Committee
• Attend monthly Finance Committee meetings
• Comply with all University and NODA fiscal policies/procedures

Project Volunteer Management (20%)

• Manage the NODA External Review program for higher education institutions looking to evaluate, enhance or reimagine their current orientation, transition, or retention programs
• Oversee, direct, and manage the educational content (learning outcomes, incorporation of Core Competencies and selection of educational programs) for the Retention Symposium and/or retention related efforts
• Coordinate NODA Core Competency course development; course updates/revisions/redesigns; select and orient content facilitators (instructors)
• Serve as the staff partner for the Educational Initiatives Committee and related workgroups

Technology & Data Oversight (20%)

• Prepare and analyze complex data to develop standard and custom reports, advising management on key insights and data interpretation
• Manage the IT infrastructure monitoring the operational effectiveness and functionality of NODA's Association Management System (AMS), ensuring accuracy, quality, and strategic use of member data
• Guide decisions regarding AMS maintenance, upgrades, integrations, and future enhancements to support membership goals and overall operational efficiency
• Develop, analyze, and maintain dashboards and reporting tools that assess membership performance, retention rates, growth indicators, and user behavior
• Direct the strategic work for assessment, reports, trainings and overall implementation strategies
• Present relevant reports and insights to the Executive Director and Board of Directors to inform strategic planning and resource allocation

Required Education, Experience and Qualifications

• BA/BS plus 6 years of full-time experience working in planning, implementing and supervising various aspects in a non-profit and/or college/university setting.
• Minimum of six years of full-time experience working in planning, implementing and supervising various aspects in a non-profit and/or college/university setting
• Previous experience with managing and implementing programs logistics and operations with demonstrated organizational skills and attention to details
• Experience managing budgets
• Ability to be self-directed and work autonomously on a daily basis with capability to manage multiple projects and collaborate with multiple constituents
• Demonstrated ability to make complex decisions, problem solve, practice hands-on management
• Strong communication skills both oral and written
• Commitment to diversity and inclusive excellence
• Organizational skills sufficient to perform multiple tasks while managing and monitoring many aspects of the program experience and expectations
• Ability to manage and collaborate with multiple partners on multiple projects with attention to detail
• Position requires some work on evenings and weekends
• This position must be able to travel on overnight trips to attend events
• Be a team player and work with volunteers either by leading or taking direction

Preferred Experience and Qualifications

• Masters degree in non-profit management, meeting planning, higher education or other related areas
• Association management experience
• Experience working with and directing volunteer leadership
• Previous knowledge of financial forecasting and budgeting
• Supervisory experience
• Ability to work and communicate across organizational programs and priorities
• Recognizes the importance of volunteer leadership and participation
• Demonstrated ability to communicate and work effectively with various constituencies, including diverse populations
• Proven effectiveness at group/team member environment
• Values diversity as expressed in NODA's diversity statement
• Previous experience with managing and implementing programs logistics and operations with demonstrated organizational skills and attention to details

NODA is a nonprofit, membership Association comprised of professional administrators, students, faculty members as well as other higher education organizations. NODA has over 3,500 members in the U.S. and internationally, consisting of over 500 institutional memberships (public, private, 4-year and 2-year), bringing different perspectives, knowledge, and experiences. NODA's core purpose is to create an inclusive community of practice that enriches education, leadership, and professional development in the fields of college student orientation, transition, and retention. NODA staff are employees of the University of Minnesota, Twin Cities and are governed by an elected board of directors.

Pay Range: $78,450 - $80,200 annually; depending on education/qualifications/experience

Time Appointment: 100% Apointment; 12 month

Position Type: P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume or CV.

Please include a resume and cover letter for a complete application. Applications will be reviewed on an ongoing basis.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.