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What to Expect
The Subrogation Adjuster identifies, investigates, and pursues recovery opportunities on insurance claims where a third party is liable. This role reviews claim files for subrogation potential, gathers and evaluates evidence, negotiates recoveries, processes payments and deductible reimbursements, maintains accurate files and reports, and handles related inquiries while ensuring compliance with company guidelines, quality standards, and regulations.
What You'll Do
- Reviews claim files to identify, evaluate, analyze, and interpret subrogation potential
- Coordinates appropriate steps to secure evidence and ensure pursuit, development, and recovery of claims
- Evaluates completeness and accuracy of documentary evidence, records and processes all recovery payments, prepares and issues payments for subrogation expenses and, if recovery is completed, ensures policyholders are reimbursed the deductible amounts
- Efficiently and effectively utilizes multiple Tesla Insurance Claims Information Systems/Programs to accurately maintain subrogation files and file diaries
- Develops, maintains, produces, administers, and distributes accurate and complete subrogation reports on a monthly and/or as directed basis
- Provides management with regular updates and status reports on subrogation files
- Per Company claims and/or subrogation guidelines, company quality and time standards and governmental regulations, appropriately and correctly responds via telephone and email interactions to a wide range of routine to more complex claimants', agents' and/or third party representatives' subrogation and other related inquiries and issues
What You'll Bring
- Strong knowledge of various personal lines products, including Property and casualty, personal umbrella products
- Property-related principles, practices, processes, and terminology
- Business writing, grammar, and punctuation rules; telephone and email business etiquette rules; desktop computer operations
- Standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook, and Internet Explorer)
- Bachelor's Degree or equivalent experience
- Property and Casualty (P&C) adjuster's license in the state of domicile, plus non-resident adjuster's licenses in all other states where required-or the ability to obtain them within 60 days of starting
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Medical plans > plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D
- Short-term and long-term disability insurance (90 day waiting period)
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
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