New

Customer Service Representative (Start Date ASAP)

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, East Dundee
Jul 28, 2026
Customer Service Representative (Entry-Level) Position Summary We are seeking a friendly, organized, and customer-focused Customer Service Representative to support daily office operations and provide exceptional service to customers through phone, email, mail, and in-person interactions. This role is ideal for someone who enjoys helping others, thrives in a team environment, and can manage administrative tasks while maintaining a high level of professionalism and accuracy. Key Responsibilities * Serve as a primary point of contact for customer inquiries via phone, email, mail, and in-person interactions. * Handle approximately 30 inbound calls per day, providing timely and professional support. * Process customer orders, requests, and assignments while accurately entering information into internal systems. * Provide customers with pricing, product, and delivery information. * Respond to customer questions and resolve issues in a prompt and courteous manner. * Create and maintain customer records, ensuring all information is current and accurate. * Perform administrative duties including filing, document preparation, word processing, and data management. * Process and prepare paperwork required for auction-related activities, ensuring approvals are obtained when necessary. * Assist with general office functions and support team members with additional projects as needed. Required Qualifications * 2+ years of customer service experience in a retail, office, or administrative environment. * Proficiency with Microsoft Outlook, Word, and Excel. * Strong communication and interpersonal skills. * Ability to multitask and stay organized in a fast-paced environment. * Strong attention to detail and data entry accuracy. * Professional attitude with a customer-first mindset. Preferred Qualifications * Previous office or administrative experience. * Experience working with customer records, order processing, or administrative support functions. Key Skills * Customer Service * Administrative Support * Data Entry * Microsoft Office Suite * Phone Support * Record Management * Order Processing * Communication * Problem Solving * Team Collaboration Ideal Candidate The ideal candidate is outgoing, dependable, and enjoys building positive relationships with customers and coworkers. They are a team player who is willing to jump in wherever needed, maintains a positive attitude, and excels in a collaborative, customer-focused environment. Experience Level: Entry Level Work Environment: Fast-paced, team-oriented office setting Schedule: Full-time, onsite position (schedule varies by business needs) Additional Skills & Qualifications Must Haves: 1. Customer Service Experience (2-3 years- retail or office) 2. Microsoft Outlook, Word, and Excel(spreadsheets) Nice Haves: Office Experience Soft Skills: - Outgoing - Helpful - Team player - Fun and outgoing environme Experience Level Entry Level #centralpriority2026 Job Type & LocationThis is a Contract to Hire position based out of East Dundee, IL. Pay and BenefitsThe pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in East Dundee,IL. Application DeadlineThis position is anticipated to close on Aug 10, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.