Fiduciary Officer

Provides ongoing fiduciary monitoring and administration of accounts to achieve full compliance and identify potential risks. Responsible for relationship management and administration of assigned accounts. Serves as the administrative partner to the relationship management team. Tracks distributions, fees, discretionary requests, and other activities associated with account activity. Leads in account acceptance review, onboarding, and asset transition. Ensures accounts are properly documented and adhere to regulatory standards. This position may administer and manage smaller trust accounts across the entire bank footprint, which may limit client interaction to virtual.

Duties & Responsibilities:
Fiduciary Management - Administers, services, and monitors personal trust accounts. Ensures accounts comply with all applicable regulations as well as trust document directives. Assists audits and annual reviews.
Relationship Management - Maintains open and effective communication with grantors, beneficiaries, and other interested parties. Provides direct client contact for issues, concerns, and updates. Ensures client satisfaction and retention.
Collaboration - Works closely with expansion market associates to service assigned accounts.

This position may be filled as a Fiduciary Officer I or II depending on the skills and experience of the selected candidate

Qualifications:

Bachelor's Degree and 2 years of experience (Fiduriay Officer I) or 4 years of experience (Fiduciary Officer II) in Trust Administration, Estate Planning, or Financial Planning OR High School Diploma or GED and 6 years of experience (Fiduciary Officer I) or 8 years of experience (Fiduciary Officer II) in Trust Administration, Estate Planning, or Financial Planning

Preferred Skills: National Trust School or other certifications specific to Personal Trust Fiduciary such as CTFA. Knowledge of trust systems, risk mitigation, and various types of Fiduciary accounts.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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