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Home Equity Loan Processor

Langley Federal Credit Union
United States, Virginia, Newport News
Aug 04, 2026
Description

Job Summary:

Processes home equity loans and lines of credit. This representative works closely with branches, borrowers, underwriters, and appraisers to facilitate the processing of the loan from initial setup to closing. The Home Equity Loan Processor determines documentation needed for loan approval and obtains and assembles the loan package for underwriting/loan approval. The Processor is required to know regulatory, credit union policy and underwriting requirements. Obtains information necessary to complete the loan application and supporting documents according to guidelines, policies, and procedures.

Essential Functions, Duties, and Responsibilities:



  • Obtains, assembles, reviews, researches, and prepares documents necessary to process home equity loans and final loan approvals.
  • Work closely with borrowers, underwriting and branches to resolve any issues and monitors promised closing dates to meet dates established.
  • Communicate with members throughout the loan process to resolve any loan issues.
  • Ensure home equity loan file meets underwriting, compliance and quality control standards.
  • Manage individual pipelines resulting in on-time closings for purchases and refinances.


Qualifications:



  • A high school diploma or equivalent is required
  • 2 years of related experience in consumer or mortgage lending, or equivalent combination of working experience/training.


Targeted Pay Range- $19.90 - $24.62 based on qualifications and experience

Our Keys to Success:



  • Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
  • Langley Ambassador - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
  • Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
  • Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
  • Continuous Learner - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.


Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands and fingers to operate standard office equipment such as a mouse, keyboard, telephone, copy machine, etc., talk, and hear. The employee is occasionally required to stand and walk. Specific vision requirements for the job include close vision (at 20 inches or less).

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an indoor, climate-controlled office environment where the noise level is typically quiet to moderate.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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