Associate Engineer, Service MRB

The Service MRB Failure Analysis team's mission is to improve customer experience by reducing product issues through data driven design improvements and Supplier warranty recovery. The successful candidate will support Vehicle field return operations at the Kyle facility, focusing on early-life product failures and emerging field concerns.

This is a hands-on engineering role focused on failure analysis and root causing activities. The successful candidate will collaborates with cross-functional teams within the Service Network and Field Engineering to root cause returned components, reproduce field failures, execute testing, and determine failure mechanisms and root cause. This is a hands-on role for an engineer with strong fundamentals, technical curiosity, and a structured approach to solving unfamiliar problems.

• Conduct hands-on failure analysis of components returned from the field, with emphasis on early-life failures
• Perform inspection, teardown, troubleshooting, functional testing, failure reproduction, and data collection
• Evaluate mechanical, electrical, thermal, material, and manufacturing-related failure mechanisms
• Partner with Engineering and Reliability to communicate findings, support containment and corrective actions, and improve the feedback loop from field failure to product improvement
• Develop repeatable test methods, fixtures, tooling, and standardized investigation processes
• Identify trends across returned parts and escalate potential systemic or emerging reliability concerns
• Document test methods, results, evidence, and conclusions in clear technical reports

• Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related engineering discipline, equivalent experience
• Strong engineering fundamentals in areas such as mechanics, materials, thermodynamics/heat transfer, electronics, or electrical system
• Demonstrated hands-on engineering experience through professional work, internships, research, robotics, automotive projects, prototyping, or similar technical work
• The successful candidate for this position must have a broad technical background with the ability to work with Engineering, Manufacturing, Service, and suppliers across a wide variety of issues

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Medical plans > plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short-term and long-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program
• Earned Wage Access: Real-time pay access paid daily, subject to eligibility and schedule (applicable for below Sr. Managers levels)