Security Officer Reception Credential Services

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Credential Services in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Security Officer at a financial institution, you will provide a welcoming presence while supporting access control, badge management, alarm response, and visitor assistance. You will help maintain a professional, secure environment through strong communication and customer service. Join Allied Universal, where agile, reliable, and innovative teams put people first, act with integrity, and deliver exceptional service together.

Position Type: Full Time

Pay Rate: $17.51 / Hour

Job Schedule:

What You'll Do:

Provide customer service to clients, visitors, and employees at a financial institution by carrying out site-specific security-related procedures, access-control policies, and emergency response activities as appropriate.
• Greet and screen visitors at the front desk, verify identification and appointments, issue visitor credentials, and maintain accurate visitor logs in accordance with site requirements.
• Monitor entry activity, access-control systems, and front-desk communications; report unusual activity, access concerns, and security-related issues to appropriate personnel.
• Respond to incidents and critical situations in a calm, professional, problem-solving manner, following established escalation and emergency procedures.
• Assist with directing guests, answering routine inquiries, and maintaining a professional, welcoming presence in the lobby area.

Minimum Requirements:

• Loss prevention experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.