The Crisis Mental Health Professional is responsible for providing timely crisis assessment, intervention, stabilization, consultation, and care coordination for patients receiving services through Woodland Behavioral Health. The position serves as a clinical resource across Behavioral Health programs for patients experiencing acute psychiatric symptoms, suicide risk, substance use-related crises, severe and persistent mental illness (SPMI), and other complex behavioral health needs.
ESSENTIAL DUTIES
Direct Clinical & Crisis Responsibilities
- Conducts timely behavioral health crisis and comprehensive risk assessments for Woodland Behavioral Health patients presenting with acute psychiatric, emotional, behavioral, substance use, suicide/self-harm, violence, impaired functioning, or other safety concerns, using evidence-based practices and clinical judgment.
- Determines appropriate clinical disposition and level of care in collaboration with the patient, treatment team, and other appropriate providers, and develops collaborative safety and stabilization plans with patients and, when clinically appropriate and authorized, families or other support persons.
- Provides timely follow-up following behavioral health crises, emergency department visits, psychiatric hospitalization, suicide attempts, or other significant behavioral health events to promote continuity of care.
- Provides clinical consultation and care coordination with therapists, care coordinators, medical providers, pharmacy staff, peer support staff, community partners, and other members of the Patient-Centered Medical Home; participates in multidisciplinary case review, high-risk patient tracking, and care planning as appropriate.
- Completes timely, accurate, and clinically appropriate documentation of assessments, interventions, consultations, safety plans, referrals, and follow-up activities in the electronic health record.
- Maintains patient confidentiality and practices in accordance with applicable federal and state requirements, professional ethical standards, and organizational policies.
- Serves as a lead clinician supporting patients participating in the Roots to Wellness Severe and Persistent Mental Illness (SPMI) Program, providing brief therapeutic intervention, crisis prevention and stabilization, and recovery-oriented clinical support.
- Supports individualized wellness, recovery, crisis-prevention, and safety planning for patients living with SPMI, promoting autonomy, dignity, resiliency, community integration, and quality of life.
- Supports assessment, triage, treatment planning, brief motivational and harm-reduction interventions, and referral coordination for patients requiring substance use treatment and recovery services, including connection to appropriate community-based resources.
- Maintains current knowledge of community substance use treatment, recovery, harm reduction, crisis, and social service resources.
- Serves as a primary clinical point of contact for the GLIIHC Hope Care Line, providing consultation, education, emotional support, safety-planning guidance, resource navigation, and recommendations for next steps to parents, caregivers, and families concerned about youth who may be experiencing suicide risk.
- Facilitates connection to Behavioral Health services and community crisis or emergency resources when indicated, and develops or facilitates psychoeducational and support groups for parents, caregivers, and families affected by suicide risk, suicide attempts, serious mental illness, or related behavioral health concerns.
- Participates in the Woodland Behavioral Health after-hours crisis rotation according to established departmental protocols.
- Serves as a clinical member of GLIIHC's suicide postvention response efforts, providing trauma-informed and culturally responsive support to individuals and groups affected by suicide death or other significant suicide-related events.
- Collaborates with Behavioral Health leadership and organizational or community partners in coordinated postvention response activities, including support intended to promote healing, reduce suicide contagion risk, and strengthen connection to culturally appropriate supports.
- Assists with development, implementation, and periodic review of suicide postvention procedures and resources.
Programmatic & Quality Improvement Responsibilities
- Collaborates with Behavioral Health leadership in the development, implementation, evaluation, and periodic improvement of crisis response, suicide prevention, SPMI, substance use, and postvention clinical protocols and evidence-based or evidence-informed practices.
- Assists with collection and review of relevant program data and participates in Performance Improvement and Quality Improvement activities related to crisis response, suicide prevention, SPMI, substance use services, and continuity of care.
- Supports development and maintenance of relationships with hospitals, mobile crisis programs, emergency services, substance use treatment providers, recovery organizations, schools, community agencies, and other partners involved in behavioral health crisis response.
- Provides education and training to staff regarding suicide risk identification, crisis response, safety planning, SPMI, substance use-related risk, postvention, and related topics within the clinician's expertise.
- Provides hands-on support, serves on subcommittees, and represents the Behavioral Health Department at health center events as assigned.
Professional Responsibilities
- Maintains current Wisconsin professional licensure and required continuing education.
- Maintains competence in evidence-based and evidence-informed suicide risk assessment, crisis intervention, safety planning, trauma-informed care, SPMI, substance use disorders, and related areas of practice.
- Upholds applicable professional codes of ethics.
- Demonstrates culturally responsive practice and respect for Native American cultures, traditions, values, and healing practices.
- Maintains collaborative and professional relationships with patients, families, coworkers, medical staff, community partners, and other stakeholders.
- Participates in required departmental and organizational meetings, training, and professional development.
- Adheres to GLIIHC policies, procedures, safety requirements, and standards of professional conduct.
- Performs other job-related duties as assigned.
EDUCATION:
- Master's or Doctoral Degree in Social Work, Counseling, Psychology or related field.
- Currently licensed in the State of Wisconsin to provide clinical care preferred (LCSW, LPC, LMFT).
- Candidates who hold an appropriate Wisconsin credential and are actively working toward licensure may also be considered.
- Clinical supervision for LPC-ITs is provided by the organization.
- Candidates pursuing LCSW licensure must have an approved arrangement for qualifying clinical supervision. Clinical supervision toward LCSW licensure is not currently provided by the organization.
- Experience working in Tribal Health, IHS or similar settings with Native American clients.
QUALIFICATIONS & SKILLS:
- Clinical experience working with individuals impacted by substance use disorders, co-occurring mental health conditions, SPMI, and suicide risk, including crisis intervention and prevention.
- Cultural awareness and sensitivity to the complex physical and mental health needs of the population served, including knowledge and respect for Native American culture, traditions, values, and healing practices.
- Ability to manage complex patient cases, prioritize needs, coordinate care, and resolve problems effectively and efficiently in high-stress situations.
- Strong verbal, written, interpersonal, teamwork, and professional communication skills with patients, families, caregivers, providers, staff, community agencies, and the public.
- Strong organizational, time-management, and workflow-management skills, with the ability to balance patient care, administrative, and project responsibilities.
- Ability to effectively use MS Office Suite, Internet and email, and to document in the electronic medical record, including OCHIN EPIC.
- Demonstrates reliability, flexibility, professionalism, sound judgment, and a commitment to positive patient and team experiences.
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Gerald L. Ignace Indian Health Center, Inc.
$75,000-$80,000
Aug 20, 2026