Community Strategist - Social Media

Aquent is partnering with a globally recognized consumer brand known for its engaging presence and significant cultural impact. This is a unique opportunity to join a fast-moving social team and make an immediate, tangible impact by shaping real-time conversations and engaging a massive audience during one of the brand's most anticipated events of the year.

About the Opportunity

Are you passionate about social media, internet culture, and building vibrant online communities? We're seeking a dynamic Community Strategist to join a prominent consumer brand for an approximately two-month contract. This role offers the chance to dive deep into real-time engagement, support critical social content operations, and be at the heart of audience interaction during a high-profile brand moment. If you thrive in a fast-paced environment and love connecting with highly active audiences, this is your chance to gain hands-on experience with a leading brand.

What You'll Do

• Support day-to-day community management across major social platforms, with increased focus on one prominent video platform.
• Monitor comments, mentions, conversations, trends, and audience sentiment to understand the pulse of the community.
• Engage authentically with fans and followers, embodying the brand's established voice.
• Proactively identify and seize opportunities for the brand to join relevant conversations in real time.
• Assist with social publishing and content operations to ensure seamless delivery.
• Identify emerging trends, audience reactions, and engagement opportunities to inform strategy.
• Surface notable fan conversations, feedback, and user-generated content for broader team awareness.
• Escalate sensitive or high-priority conversations when appropriate, ensuring timely resolution.
• Collaborate closely with social, content, creative, and marketing teams to align efforts.
• Help the team maintain responsiveness and agility during periods of increased social activity.

What We're Looking For (Must-Have Qualifications)

• 2+ years of experience in social media, community management, social engagement, or digital content.
• Hands-on experience working with platforms such as Instagram, TikTok, a prominent video platform, Facebook, X, or similar channels.
• Strong understanding of social trends, internet culture, and how audiences interact with brands online.
• Excellent writing skills and the ability to quickly adapt to an established brand voice.
• Ability to recognize when a conversation represents an opportunity - or when it needs to be escalated.
• Comfortable working quickly in a high-volume, highly visible environment.
• Strong organization and attention to detail.

Bonus Points (Nice-to-Have Qualifications)

• Experience with community management on a prominent video platform.
• Experience supporting fashion, beauty, retail, lifestyle, entertainment, or other consumer brands.
• Experience with social listening, publishing, or community management tools.
• Experience supporting major launches, events, or cultural moments.

Why This Opportunity?

This short-term assignment offers an unparalleled chance to make an immediate impact with a major consumer brand during a high-profile moment. You'll gain invaluable hands-on experience with large-scale social engagement, work alongside an experienced social team, and contribute to dynamic conversations happening across today's biggest platforms. This role is perfect for someone eager to elevate their career by contributing to a globally recognized brand's success during a critical period.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.