Office Clerk I

Summery:

A detail-oriented and organized Office Clerk I to support warehouse operations through administrative and customer service functions. This role is based in an office located within a warehouse environment; however, no warehouse labor, equipment operation, or material handling is required.

The ideal candidate will have strong communication skills, a sense of urgency, excellent follow-through, and the ability to manage multiple priorities in a fast-paced environment. Bilingual proficiency in Spanish and English is strongly preferred.

Key Responsibilities

• Support Market Managers by requesting and tracking documentation for shipping containers leaving the warehouse.
• Create and maintain orders within the company system (training provided).
• Perform accurate data entry and maintain organized records.
• Communicate with customers, vendors, and internal stakeholders via phone and email.
• Draft, send, and respond to professional correspondence using Outlook and other business systems.
• Conduct internet research and gather information as needed.
• Verify, update, and maintain documentation and database records.
• Follow up on outstanding requests and ensure timely completion of tasks.
• Manage multiple assignments while maintaining accuracy and attention to detail.
• Provide general administrative support to office and operations teams.

Required Qualifications

• High School Diploma or equivalent required.
• 0-3 years of administrative, clerical, office support, or customer service experience.
• Proficiency in Microsoft Office, including:
  
  
  
  • Outlook (required)
  • Word (required)
  • Excel (basic knowledge required)
  
  
  
  
• Strong written and verbal communication skills in English.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks, work independently, and adapt to changing priorities.
• Comfortable working with computer-based systems and learning new software.
• Basic arithmetic and data entry skills.
• Experience working in an office environment.

Preferred Qualifications

• Bilingual in Spanish and English.
• Associate's or Bachelor's degree preferred.
• Experience with AS400.
• Experience with Google Docs, Salesforce, or Oracle systems.
• Previous administrative support, logistics, transportation, supply chain, or warehouse-office experience.

Additional Information

• Interviews will be conducted via Microsoft Teams.
• This role is located in an office within a warehouse environment but does not involve physical warehouse duties.
• Candidates should demonstrate reliability, professionalism, strong follow-up skills, and a sense of urgency.

Dress Code

• Monday-Thursday: Business casual attire (polo shirts or blouses; no ripped jeans).
• Friday: Plain T-shirts permitted (no logos, tears, or inappropriate graphics).
• No flip-flops or open-toe shoes.

Preferred Candidate Profile: A professional administrative support candidate who is bilingual in Spanish and English, highly organized, detail-oriented, and capable of effectively managing documentation, communication, and order-entry activities in a fast-paced operational environment.