HR Technology Analyst III

SHIFT:

Seeking Breakthrough Makers
Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation. At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career. CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview
1. Subject Matter Expert and strategic partner for client support of CHOP's HR Technology deployment including Core HR, Talent Management, Workforce Reporting & Analytics, Integrated HR Service Delivery and Integrations to downstream applications; This includes cloud, on-premises and outsourced deployment models
2. Performs analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements
3. Leads designated projects within the HR Technology environment

Work Arrangement

This role is primarily remote, with periodic onsite meetings or events as needed. Onsite attendance should be expected approximately once per month, though frequency may vary based on operational needs.

What you will do

• Application Management
• Subject matter expert of CHOP's HR Technology applications
• Strong ability to diagnose, document and resolve complex HR application issues from a functional, administrative and operational perspective
• Solicits system requirements, performs core system configuration, comprehensive testing and production enablement as part of an agile development lifecycle for a variety of HR Technology applications
• Supports integration requirements including HR data model consultation, management of employee data requests and troubleshooting of data issues encountered by internal and external third-party applications
• High level of technical acumen as it relates to CHOP's cloud based HCM system configurations
• Provides analytic observations and development of reports, dashboards, and scorecards to make inferences and assist leaders in making key business decisions
• Evaluates new vendor released functionality, executes regression testing for upgrades, performs fit-gap analysis and recommends new feature adoption consistent with business needs
• Stakeholder Consultation and Support
• Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
• Proactively presents solutions and ideas based on knowledge of business needs and strategic roadmap
• Supports, trains and enables the business stakeholders
• Stays current on the industry trends, technological advances and new features and functionality
• Project Management
• Manages designated HR Technology projects throughout the project lifecycle including creation and delivery of project plans, estimates, management presentations, user communications, IS coordination and project team supervision
• Performs Business Requirements Analysis and composes comprehensive Design Specifications
• Plans and executes all aspects of Unit, End to End and User Acceptance Testing to ensure quality implementations
• Develops clear documentation including Knowledge Articles, Job Aides, Operational Guides, Standard Operating Procedures (SOPs), etc.

Education Qualifications

• High School Diploma / GED Required
• Bachelor's Degree Preferred

Experience Qualifications

• At least five (5) years of relevant experience working in an Human Resources or Information Technology environment - Required
• Experience with the configuration, administration or technical support of the Workday Recruiting module - Preferred

Skills and Abilities

• Cloud HCM Software experience (e.g. Workday, SAP, SuccessFactors, ServiceNow HR Service Delivery, Hyland Document Management, Phenom People, etc.) including implementation, application configuration, user support, systems administration and security administration (Required proficiency)
• Knowledge and experience with Agile Methodology (Required proficiency)
• Proactive problem solving skills (Required proficiency)
• Business and system analysis skills (Required proficiency)
• HR domain knowledge and experience (Required proficiency)
• Technology aptitude and learning ability (Required proficiency)
• Strong oral and written communication skills (Required proficiency)
• Database, report-writing and data analysis experience (Required proficiency)
• Project management skills, knowledge and experience (Required proficiency)
• Customer service orientation (Required proficiency)
• Collaboration and consensus building skills (Required proficiency)
• High level of accountability and ability to work independently (Required proficiency)
• Flexibility and adaptability (Required proficiency)

Licenses and Certifications

• Human Resource Information Professional (HRIP) - International Association for Human Resource Information Management (IHRIM) - upon hire - Preferred or
• Professional Human Resources (PHR) - Human Resources Certification Institute (HRCI) - upon hire - Preferred or
• Senior Professional Human Resources (SPHR) - Human Resources Certification Institute (HRCI) - upon hire - Preferred or
• SHRM Certified Professional (SHRM-CP) - Society of Human Resource Management (SHRM) - upon hire - Preferred or
• SHRM Senior Certified Professional (SHRM-SCP) - Society of Human Resource Management (SHRM) - upon hire - Preferred or
• Project Management Certification (PMP) - Project Management Institute (PMI) - upon hire - Preferred or
• Workday Pro Certification - Workday - upon hire - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.