Behavioral Resource & Referral Specialist - Center for Child Well Being

Department of Psychiatry

The Center for Child Well-Being, housed within the Department of Psychiatry in the University of Missouri School of Medicine, seeks a Behavioral Resource and Referral Specialist to support our Psychiatry Access programs, including the Missouri Child Psychiatry Access Project (MO-CPAP) and the Maternal Health Access Project (MHAP).

The ideal candidate will be compassionate, service-oriented, and skilled at building relationships with patients, families, providers, and community partners. They will have strong critical thinking and problem-solving skills, with the ability to assess individual needs and identify appropriate behavioral health resources.

This position requires the ability to manage multiple competing priorities while maintaining accurate documentation, timely follow-through, and a high level of service.

About the Center

The Center for Child Well-Being drives positive change for children and families through innovative programs, collaborative community partnerships, and strategic capacity building. Guided by our mission to improve outcomes for young children and their families, we envision a future where all children have a strong foundation for lifelong health.

Working at the Center means being part of a passionate, collaborative team committed to impact. Staff are supported in their professional growth, empowered to contribute meaningfully, and engaged in work that is purpose-driven and community-centered. Join us in shaping a more responsive and resilient childhood systems landscape across Missouri!

Key Responsibilities include, but are not limited to:

* Responds to all MHAP/MO-CPAP calls and requests, screens and triages needs, completes intake, and coordinates appropriate referrals and provider scheduling.
* Performs all activities in compliance with HIPAA, health and safety regulations, and organizational policies and procedures.
* Conducts follow-up with patients and families and evaluates individualized referral options based on their needs, location, and available mental health, behavioral health, and substance use resources.
* Provides responsive, respectful, and service-oriented support, fostering engagement and satisfaction.
* Develops individualized resource lists and maintains a current, statewide database of mental and behavioral health resources, including continuously identifying, vetting, and updating available resources.
* Maintains accurate, timely, and HIPAA-compliant electronic case documentation, including referral, follow-up, and outcome information.
* Assists with development and maintenance of program resources, materials, policies, data, and processes as directed.
* Participates in team meetings and contributes to programmatic updates, process improvements, and implementation of program changes as directed.
* Performs other duties as assigned.

Monday - Friday
8:00 a.m. - 5:00 p.m.
Occasional nights and weekends.

Please note that this position requires some after-hours and weekend shifts to provide full coverage for our resource access hotline. Hours may shift on a weekly basis.

Master's degree in psychology, counseling, marriage and family therapy, or social work and relevant licensure (or eligible to be licensed within 12 months) within the State of Missouri.

Education: LCSW, LPC, LMFT, or provisionally-licensed professional (LMSW, PLPC, LMFT-A) preferred.
Years of Experience: Experience in child and adolescent and/or perinatal behavioral health, particularly in primary care & behavioral health integration settings, is desirable.

Salary Range: $60,000 - $65,000 annually
Grade: GGS - 010
University Title: COUNS HLTH/WELFARE/WELLNESS SR
Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

In addition to the Online Application, please provide Resume and cover letter.

Employment visa sponsorship is not available for this position.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.