Change Manager (CEMI)

Change Manager (CEMI) [Remote] [2 Year Term]

No Visa Sponsorship is available for this position.

This is a 2 year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.

This position is eligible for remote work within the United States. However, while the position is remote, periodic travel to Cornell University's Ithaca, New York campus will be required for meetings, team collaboration, training, and other departmental or university business needs. The university reserves the right to modify, suspend, or terminate remote work arrangements in accordance with university policy and business needs.

About the Cornell Experience Modernization Initiative

The Cornell Experience Modernization Initiative (CEMI) is a multi-year program designed to improve the experience of students, faculty, staff, alumni, donors, patients, and partners by unifying and enhancing administrative systems and processes across all Cornell University locations. Its name CEMI is said as "See Me" because the focus is on you: the people who use Cornell's systems and data to accomplish your goals.

Workday ERP Within CEMI, Workday Administrative System

Many of the university's core administrative needs in human resources, finance, and budget on each campus can be streamlined in a single platform, Workday.

What will you do:

The CEMI Change Manager plays an important role in supporting the successful delivery and adoption of the Workday Administrative Systems Program within the Cornell Experience Modernization Initiative. Reporting to and working in partnership with the Assistant Director of Change Management and the Workday Change Lead, this position provides change management support across multiple Workday workstreams and project initiatives.

The Change Manager works closely with functional and technical teams, business stakeholders, and implementation partners to help plan, coordinate, and execute change management activities that promote stakeholder readiness, engagement, and adoption. This role supports the delivery of change strategies, impact assessments, communications, training, readiness activities, and stakeholder engagement plans, ensuring alignment with the overall CEMI organizational change management approach.

As a member of the broader CEMI Change Management Team, the Change Manager partners with workstream leaders and subject matter experts to identify and address people-related impacts, support adoption efforts, and help faculty, staff, and leaders prepare for new processes, technologies, and ways of working. The role focuses on enabling successful transitions while minimizing disruption and contributing to the overall success of the Workday program.

Key Responsibilities

• Apply organizational change management methodologies, tools, and best practices, including Prosci's ADKAR model, to support stakeholder readiness, adoption, and engagement.
• Deliver key aspects of the Change Management Strategy in alignment with broader CEMI and organizational change management objectives.
• Partner with communications, training, and project teams to deliver stakeholder engagement, communications, learning, and readiness activities that support successful adoption.
• Create and maintain change management work plans, assessments, and deliverables identified within the overall change strategy.
• Conduct and document stakeholder analyses, change impact assessments, readiness evaluations, and risk mitigation activities.
• Partner with project teams to understand future-state processes, business requirements, and organizational impacts in support of change planning and execution.
• Facilitate and participate in change champion networks, stakeholder forums, focus groups, and feedback sessions to increase awareness, measure readiness, and gather insights.
• Build and maintain relationships with stakeholders, leaders, and functional partners across campuses and organizational units.
• Ensure stakeholders are prepared for training, testing, demonstrations, and other experiential learning opportunities that support change adoption.
• Monitor stakeholder feedback, adoption risks, and resistance, escalating concerns and recommending mitigation strategies as appropriate.
• Collaborate with change management colleagues and program partners to ensure consistency in approach, messaging, reporting, and change management practices across concurrent initiatives.
• While primarily focused on Workday, this role may also support other CEMI initiatives and organizational change efforts as needed to meet program and institutional priorities.
• Support measurement and reporting of change management activities, stakeholder readiness, and adoption outcomes.
• While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

What We Need

Required Qualifications:

• Bachelor's degree and 3-5 years related experience or equivalent combination of education and relevant experience may be considered.
• Experience supporting organizational change initiatives with demonstrated knowledge of change management principles, methodologies, and tools.
• Proven ability to influence, build consensus, and achieve alignment among diverse stakeholder groups, including senior leaders.
• Demonstrated ability to quickly establish credibility, build trust, and navigate competing priorities within complex, decentralized organizations.
• Strong analytical, organizational, and problem-solving skills, with the ability to independently identify, assess, and address challenges.
• Excellent written, verbal, presentation, and facilitation skills, with the ability to communicate complex concepts clearly and effectively.
• Ability to manage multiple priorities and meet deadlines while maintaining a high level of quality and attention to detail.
• Experience working collaboratively across onsite, hybrid, and remote teams.
• Commitment to fostering an environment that supports inclusion, belonging, wellbeing, and respect.
• Ability to cultivate productive relationships with students, faculty, staff, leaders, and community members.
• Proficiency with Microsoft 365 applications, including Excel, Word, PowerPoint, Teams, and SharePoint.
• Strong collaboration, professionalism, and stakeholder relationship management skills.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Preferred Qualifications:

• Prosci Change Management Certification and/or formal change management training preferred.
• Experience working on largescale transformation or multiyear program initiatives, particularly involving technology adoption or business process redesign.
• Experience supporting organizational, technology, or processdriven change initiatives, ideally within a complex, decentralized, or highereducation environment.

Application Information:

• A resume is required for further consideration for this position. A cover letter expressing alignment with Cornell's mission and this role is strongly encouraged. When applying through our system, please remember to attach your application materials (Cover Letter and Resume) in PDF format.

• No Visa Sponsorship of any kind is available for this position.

• No Relocation assistance will be provided for this position.

Rewards and Benefits

• This position is based in Ithaca, New York, however, the successful applicant may perform this role remotely anywhere within the United States. Employees who work remotely may receive multiple W-2 Forms depending on their work location. The New York Convenience of employer guidelines require New York State individual tax reporting and withholding for this position. Additional individual state income tax filings may also be required if working temporarily outside of New York State. The university reserves the right to modify, suspend, or terminate the remote or hybrid work arrangement at any time.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell

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