Collections and Credit Specialist

The Collections Specialist will be responsible for collections based out of our Billings, MT location. The ideal candidate will have previous collection experience, be detail- and deadline-oriented, and excel in both the technical and customer service aspects of credit and collections, as well as accounts receivable functions. If you are an experienced collections/accounts receivable professional that wants to join a hard-working and fun team, we encourage you to apply.

For more information regarding this position, contact Liz at 641-229-8164.

Benefits/Incentives:

We believe our employees should be rewarded for the work they do and offer a strong benefit and incentive package.

• Medical, Dental, and Vision Insurance
• Employee Assistance Program
• Company-Paid Short-Term Disability and Life Insurance
• Voluntary Life Insurance and Long-Term Disability
• Paid Time Off, Holiday, and Bereavement Pay
• 401(k) with Company Match
• Annual Clothing Allowance

• Communication, tracking and coordination of all collection efforts (Letters, phone calls, etc.).
• Differentiate state requirements for notices and collection.
• Perform research needed regarding credit and collection and document for reference.
• Process various collection methods such as small claims, garnishments, and mechanics liens.
• Work with management to track and collect doubtful customer accounts.
• Assist in process of COD account collections.
• Contribute to creation and compliance with company credit and collection policies.
• Assist with checks returned for insufficient funds.
• Investigate issues in billing, customer payments, or sales tax, and work to resolve.
• Monitor projects to determine prelien notice requirements.
• Maintain customer information, credit notes, and payment plans.
• Cross-train and take on other duties assigned to support the team.

• Two-year degree or equivalent experience.
• Competence dealing with sensitive information in a confidential manner.
• Ability to work independently, show initiative, and take ownership of responsibilities.
• Self-motivation to exceed expectations with continuous improvement.
• Strong interpersonal and negotiating skills.
• Excellent time management and problem-solving skills.
• PC proficiency, particularly with Microsoft, while learning ERP and accounts receivable platforms.
• Commitment to efficient collections processes utilizing technology.

• Experience in collections or accounts receivable.
• Accounting or legal background or education
• Experience in construction industry.

• Ability to reach below/at/above shoulders.
• Pushing/Pulling.
• Twisting/Bending.
• Sitting/Standing/Balancing.