Medical Assistant 3

Job Description

JOB SUMMARY

Under supervision of the Ambulatory Care Patient Supervisor and Administrative Manager and guided by policies and procedures of the Ambulatory Services Organization, and in collaboration with clinical staff, the Medical Assistant assists in the delivery of care to patients in UCSF Endocrine Practice.

General responsibilities include managing patient flow in the practice, obtaining vital signs, reviewing health maintenance status, maintaining and stocking exam rooms, and assisting in emergencies. The Hospital Assistant III also supports general administrative functions at reception including scheduling, referral management and other duties as required and demonstrates excellent customer service skills with patients and staff. The Hospital Assistant must be able to competently work in an advanced Electronic Health Record environment. The Hospital Assistant is required to comply with the Medical Center House and Telephone Standards.

REPORTING RELATIONSHIPS

Supervises no staff.

Qualifications

REQUIRED QUALIFICATIONS - One to two years' experience as a Medical Assistant in a high-volume clinical practice - Active American Heart Association CPR certification - Certification from an approved Medical Assistant program - Strong computer skills, including basic keyboarding skills - Ability to prioritize and work efficiently with multiple forms of patient & provider communication - Excellent organizational and problem-solving skills - Excellent verbal skills - Excellent interpersonal skills - Strong writing skills to include the ability to compose basic office communications - Ability to deal sensitively and effectively with patients - Ability to communicate effectively and efficiently with team physicians and referring physicians - Demonstrated attendance record - Professional appearance and demeanor - The flexibility to orient and work at all UCSF Medical Center locations PREFERRED QUALIFICATION - CPT Phlebotomy License - Bachelor's degree or equivalent college education - Knowledge of medical insurance - Familiar with medical terminology - Familiar with health care policies such as HIPAA or Joint Commission requirements - Familiar with outpatient clinic workflow - Experience of Epic health records system REQUIRED LICENSES/CERTIFICATIONS - American Heart Association BLS - CPR Certified - Medical Assistant Certification

License / Certification

Basic Life Support, Certified Clinical Medical Assistant National Healthcareer Association, Certified Phlebotomy Tech I

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

EEO Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.