Administrative Aide

Summary

Michigan Technological University Human Resources performs a wide range of administrative support related tasks that contribute to the overall smooth operations of diverse HR functions while remaining flexible, proactive, resourceful, and professional. This department positively represents the University by providing outstanding customer service when responding to the needs of campus clients and external contacts. This is a high volume, fast paced department that takes pride in providing excellent service. This position performs a wide variety of HR related support functions, some internal, some customer facing, that assist in the employment life cycle of an employee.

Responsibilities and Essential Duties

1. Provide administrative support for daily HR functions including answering phones and directing non-routine questions; manage email accounts and utilize HR tracking system; compose routine correspondence; draft replies to non-routine inquiries.
2. Greet and assist customers in a friendly, courteous manner.
3. Receive, process and maintain forms related to Human Resources.
4. Input data to post job searches with workflow follow through.
5. Receive, assign and answer HR inquiries.
6. Help prepare information and handouts for new employee orientation.
7. Independently research and resolve problems associated with Human Resources.
8. Build and maintain packets for New Husky Orientation including but not limited to benefits, payroll and/or employment eligibility verification.
9. Create, maintain and update permanent, confidential Employee files.
10. Data enter and maintain employee records in HRIS.
11. Complete internal and/or vendor audits.
12. Run reports related to employee benefits and employment.
13. Manage assigned HR related workflows.
14. Assist in the biweekly data entry for multiple processes.
15. Be knowledgeable about the organization and business of MTU Human Resources and act as a backup to support all areas.
16. Submit, receive and review background checks.
17. Review, track and code Casual Seasonal Short-Term employment Paperwork.
18. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
19. Apply safety-related knowledge, skills, and practices to everyday work.

Required Education, Certifications, Licensures

High school diploma or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience

* 2 years office/clerical experience
* 2 years of proven high-quality customer service experience
* 2 years of basic computing skills, including Microsoft Word and Excel

Desirable Education and/or Experience

* Familiarity and experience with Banner or other HRIS systems Experience working with people from multiple countries and cultures.

Required Knowledge, Skills, and/or Abilities

* Excellent interpersonal, customer service and written/oral communication skills.
* Demonstrated willingness and ability to learn and follow instructions.
* Demonstrated ability to work effectively with frequent and multiple interruptions.
* Demonstrated ability to simultaneously work on multiple projects.
* Demonstrated knowledge of proper grammar, spelling, and punctuation.
* Demonstrated excellent attendance record.
* Demonstrated ability to be flexible and adapt to changing priorities.
* Demonstrated ability to work as a member of a team and contribute to the overall smooth operation of an office.
* Demonstrated success in working with persons with a wide variety of personal characteristics and viewpoints.
* Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/or Abilities

* Familiarity and experience with Human Resources functional responsibilities.
* Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints.

Work Environment and/or Physical Demands

Required Training and Other Conditions of Employment

Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:
* Employee Safety Overview
* Anti-Harassment, Discrimination, Retaliation Training
* Annual Data Security Training
* Annual Title IX Training

Background Check:
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

1

FLSA Status

Non-Exempt

Appointment Term

12 months

Pay Rate/Salary

Contractual. External candidates will receive the minimum amount of $18.58 hr

Title of Position Supervisor

Human Resources Manager

Posting Type

Dependent on Funding

Special Instructions to Applicants (if applicable)

UAW Posting - 09/14/2026 - 09/20/2026
External Applicants are encouraged to apply, however internal UAW applicants are given first consideration if they apply during the internal UAW posting dates.