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Job Posting Title: Human Resource Coordinator
---- Hiring Department: Academic Administration and Planning
---- Position Open To: All Applicants
---- Weekly Scheduled Hours: 40
---- FLSA Status: Exempt from FLSA
---- Earliest Start Date: Immediately
---- Position Duration: Expected to Continue
---- Location: UT MAIN CAMPUS
---- Job Details: General Notes
UT Austin provides an outstanding benefits package, including but not limited to:
Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined benefit retirement plan) Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional Tuition assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums Free rides on all UT Shuttle and Capital Metro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be eligible to work in the US on a full-time basis for any employer without sponsorship. Purpose The HR Coordinator provides comprehensive operational and customer-focused human resources support across the employee lifecycle for staff, students, and non-employees in the Office of the Executive Vice President and Provost (EVPP). This position serves as a key point of contact for HR-related inquiries and coordinates employment actions, timekeeping and leave processes, onboarding and offboarding activities, graduate student employment, HR programs, compliance, records management, reporting, and special projects.
The HR team environment encourages collaboration and mutual support while allowing team members to maintain their individual areas of responsibility. While each Coordinator has their own departments within the EVPP unit of focus, this is not a siloed role. The team works together regularly, shares knowledge and resources, and provides backup and coverage for one another. Responsibilities
HR Actions, Employment Lifecycle and Workday Administration: Coordinate and process a broad range of HR actions in Workday in support of the full employment lifecycle in Workday in support of staff, students, and non-employees. Partner closely with the HR Assistant Director to coordinate employment activities, including position requisitions, recruitment support, appointments, on/offboarding, transfers, changes in employment status, and other personnel actions. Lead the coordination, processing, and monitoring of Workday for non-teaching academic jobs. Ensure all business processes are completed accurately and within established timelines. Prioritize and monitor the approval of staff and student timesheets and provide timely follow-up to resolve outstanding actions. Provide troubleshooting and customer support related to timekeeping, leave balances, adjustments, vacation, other payouts, and FMLA tracking. Adapt priorities and workflows as employment needs, systems, policies, and organizational requirements change.
HR Customer Support and Employee Services: Serve as the primary point of contact for HR-related questions, concerns, and requests, providing responsive, professional, and customer-focused service. Triage and prioritize inquiries based on urgency, complexity, business impact, and applicable deadlines. Research questions and collaborate with campus stakeholders to resolve issues and provide timely, accurate, and consistent information. Receive and appropriately escalate personnel and employee relations matters to the HR Assistant Director, exercising discretion and maintaining confidentiality. Coordinate the development, review, and distribution of HR announcements, updates, reminders, and other communications to the unit. Coordinate and oversee operational aspects of staff onboarding and offboarding, partnering with unit teams and other stakeholders to ensure timely and customer excellence. Build productive working relationships with a wide range of customers and stakeholders while maintaining a high standard of service. Respond effectively to periods of increased volume, competing priorities, and rapidly changing customer needs.
Academic Graduate Student Employment: Provide guidance to campus stakeholders regarding Academic Graduate Student employment policies, requirements, and processes. Coordinate and lead the review and submission of exception requests, ensuring appropriate documentation, approvals, and follow-through. Serve as a liaison with Graduate Studies, Student Employment HR Consultant, Enterprise Technology, and other campus partners as appropriate. Research and resolve complex or unusual employment situations by consulting applicable policies and subject-matter experts. Monitor changes to graduate student employment processes and communicate relevant updates to campus stakeholders. Participate in committees, working groups, meetings, and initiatives related to graduate student employment as necessary.
HR Programs, Information, and Process Improvement: Support the implementation and administration of HR programs, policies, procedures, and initiatives across the unit. Collaborate with the HR Assistant Director, unit staff, and partners to implement HR initiatives and operational priorities. Maintain internal information systems, websites, process documentation, forms, guides, and other resources to ensure information remains accurate and current. Monitor workload, service requests, and operational processes to identify trends, bottlenecks, recurring issues, and opportunities for improvement. Recommend practical, solution-oriented improvements that increase efficiency, accuracy, consistency, and customer service. Assist with the development and implementation of new forms, processes, systems, and system upgrades. Support change management activities by helping stakeholders understand and adapt to new processes, policies, systems, and organizational requirements. Proactively identify potential operational impacts associated with organizational or process changes and communicate concerns to HR leadership.
Compliance, Records Management, Training and Team Support: Perform HR activities in accordance with applicable federal and state laws, university policies, procedures, and established HR practices. Conduct periodic reviews and reports to monitor compliance and identify areas requiring follow-up or corrective action. Maintain departmental HR records in accordance with University of Texas Records and Information Management guidelines, applicable retention schedules, and confidentiality requirements. Participate in training sessions, workshops, meetings, and professional development opportunities to remain current on HR policies, systems, procedures, and regulatory requirements. Maintain knowledge of changing HR practices, systems, policies, and university processes and communicate relevant updates to team members and stakeholders. Cross-train with other HR team members and provide backup coverage to promote continuity of operations. Provide additional operational support during peak volume periods, staff absences, organizational transitions, and other periods of increased demand. Collaborate with central Human Resources Business Partners, Payroll Services, Enterprise Technology, Academic Personnel Services, Graduate Studies, Student Employment, and other university offices as needed. Contribute to a collaborative team environment by sharing information, knowledge, resources, and solutions.
Analysis, Reporting, & Special Projects: Assist both the HR Director and HR Assistant Director with routine, periodic, and ad hoc reporting related to HR operations. Support position and classification analysis, compensation data review, workforce information, and other HR-related analyses. Compile, organize, validate, and interpret data to support operational decision-making and identify trends or areas for improvement. Develop and maintain spreadsheets, tracking tools, and other resources used to monitor HR activities and workload. Participate in special projects and process improvement initiatives that support departmental and organizational priorities.
Bachelor's Degree in Human Resources, Business Administration, Public Administration, or related field. At least two years of professional experience performing human resources or closely related administrative/operations functions, preferably supporting multiple aspects of the employment lifecycle. Demonstrated ability to manage a high volume of work and competing priorities in a fast-paced, customer-focused environment while maintaining accuracy, timeliness, and attention to detail. Demonstrated ability to adapt and work effectively in an environment characterized by frequent change, evolving responsibilities, and periods of ambiguity. Strong organizational and time-management skills, with the ability to independently prioritize work based on urgency, deadlines, customer impact, and organizational priorities. Demonstrated ability to exercise sound judgment, make informed decisions, identify potential risks, and appropriately escalate complex or sensitive matters. Demonstrated ability to research, analyze, and resolve problems independently while knowing when to seek assistance or involve appropriate stakeholders. Strong customer service skills and demonstrated ability to establish and maintain effective working relationships with a diverse range of stakeholders. Excellent written and verbal communication skills, including the ability to explain policies, procedures, processes, and complex information clearly to individuals with varying levels of knowledge and experience. Demonstrated ability to handle confidential, sensitive, and personal information with discretion and professionalism. Demonstrated conflict-management, relationship-management, critical-thinking, and problem-solving skills. Demonstrated willingness and ability to learn new systems, technologies, policies, and processes quickly. Strong proficiency with Microsoft Excel and demonstrated ability to use spreadsheets, tracking tools, and data to organize, monitor, and analyze work. Ability to contribute to a positive, collaborative, and service-oriented team environment. Relevant education and experience may be substituted as appropriate.
Professional experience in higher education, university, public-sector, or similarly complex organization environment. Experience supporting student employment, graduate student employment, academic appointments, or other non-traditional employee populations. Experience working with Workday or another enterprise human resources information system (HRIS). Ability to anticipate the needs of the department proactively and collaborate to develop systems to streamline processes. Experience interpreting and applying HR policies, procedures, and regulations in a complex organizational environment. Demonstrated experience supporting change management and helping customers adapt to new systems, policies, procedures, or organizational requirements. Advanced proficiency with Microsoft Excel, including the ability to organize, analyze, and reconcile data. Experience developing or maintaining process documentation, job aids, FAQs, websites, forms, or other customer-facing HR resources. $60,000 + depending on qualifications
Working Conditions
May work under standard office conditions. Repetitive use of a keyboard at a workstation. Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas. This is an Austin, TX-based position and allows for a hybrid work schedule based on performance.
Resume/CV - 3 work references with their contact information; at least one reference should be from a supervisor
- Letter of interest
Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
- E-Verify Poster (English and Spanish) [PDF]
- Right to Work Poster (English) [PDF]
- Right to Work Poster (Spanish) [PDF]
---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
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The University of Texas at Austin
flexible benefit account, sick time, tuition assistance, 403(b), retirement plan, employee discount
Sep 14, 2026