New

Assistant Vice President for Enrollment Technology, Operations and Data Strategy

Rutgers University

143712.000-220090.000

life insurance, employee discount

United States, New Jersey, New Brunswick

Oct 12, 2026

Position Details

Position Information

Recruitment/Posting Title	Assistant Vice President for Enrollment Technology, Operations and Data Strategy
Job Category	Staff & Executive - Executive
Department	University Academic Affairs
Overview	Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses. For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
Posting Summary	Rutgers, The State University of New Jersey is seeking an Assistant Vice President for Enrollment Technology, Operations and Data Strategy for the University Academic Affairs. Among the key duties of the position are the following: Provides university-wide leadership for emerging technologies, CRM strategy, data integration, operational analytics, and business-process improvement supporting Enrollment Management and Student Success across Rutgers. Leads the university-wide strategy, governance, and continuous improvement of Slate, Salesforce Marketing Cloud, Degree Audit, and related enrollment technologies. Evaluates emerging technologies and develops strategic recommendations, roadmaps, and implementation priorities that support the full student lifecycle, including recruitment, admissions, financial aid coordination, student communications, retention, progression, and student success across campuses and Chancellor-Led Units. Brings together enrollment and student-success data that may be housed across schools, campuses, departments, programs, administrative units, and systems. Develops university-wide strategy for connecting and analyzing decentralized information so that senior leaders can respond to institutional trends, gaps, risks, opportunities, and student populations that may not be visible within a single unit or system. Works in partnership with OIT, OIRDS, Chancellor-Led Units, academic units, communications, and other university stakeholders Establishes shared strategy & standards, improves data quality and integration, and advances coordinated technology and process-improvement initiatives. Provides university-wide strategy, governance, analysis, and coordination, while operational units retain responsibility for daily processing, regulatory administration, service delivery, and local program management.
FLSA	Exempt
Grade	10
Salary Details
Minimum Salary	143712.000
Mid Range Salary	181901.000
Maximum Salary	220090.000
Offer Information	The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits	Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs
Position Status	Full Time
Working Hours
Standard Hours	37.50
Daily Work Shift
Work Arrangement	Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.
Union Description	Admin Assembly (MPSC)
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Master's degree in higher education administration, business administration, information systems, data management and analytics, public administration, or a related field, or an equivalent combination of education and experience. Minimum of seven years of progressively responsible leadership experience in higher education enrollment management, enrollment technology, CRM administration, student information systems, data analytics, or a closely related field.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Experience leading complex technology implementations, enterprise systems initiatives, or business process improvement efforts in a complex organization. Experience supervising professional staff, managing complex projects, and leading cross-functional teams. Ability to collaborate effectively across academic and administrative units in a large, complex organization. Knowledge of CRM systems, enterprise applications, data governance, reporting, and business process improvement. Strong project management, organizational, and change management skills. Ability to analyze information, solve complex problems, and exercise sound independent judgment. Excellent leadership, communication, interpersonal, and relationship-building skills. Knowledge of FERPA, privacy requirements, records management, and responsible data stewardship. Commitment to student success, inclusive excellence, and collaborative leadership. Advanced knowledge of higher education enrollment management, CRM systems, data quality, operational process improvement, analytics, and technology implementation.
Preferred Qualifications	Doctoral degree or additional graduate study in higher education administration, information systems, business administration, organizational leadership, or a related field. Direct experience leading the implementation, administration, governance, or optimization of Slate CRM in a complex higher education environment. Experience integrating Slate with Salesforce Marketing Cloud or other enterprise CRM and constituent communication platforms. Experience with business intelligence tools, CRM reporting, and dashboard development (e.g., Tableau, Power BI, SQL). Professional certification or demonstrated experience in project management, change management, Lean Six Sigma, Agile, or similar process improvement methodologies.
Equipment Utilized	Slate CRM; Salesforce Marketing Cloud; student information systems; approved reporting environments; SQL or data query tools; dashboarding and business intelligence tools such as Tableau or Power BI; CRM reporting and analytics tools; document imaging and records management systems; project management and collaboration tools; and standard office productivity software.
Physical Demands and Work Environment	This position operates in a standard professional office environment and requires regular use of a computer and related technology. The role may require occasional travel to Rutgers campuses and university locations, participation in meetings outside standard business hours, and engagement with implementation teams, campus partners, or vendors as needed.
Special Conditions

Posting Details

Posting Number	26ST1941
Posting Open Date	10/12/2026
Special Instructions to Applicants
Regional Campus	Rutgers University-New Brunswick
Home Location Campus	Rutgers University - New Brunswick
City	New Brunswick
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement