Exam Processing Specialist II

National Restaurant Association
18.00
paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
United States, Florida, Orlando
6751 Forum Drive (Show on map)
Oct 15, 2026
Description Location: Orlando, FL 32821 (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM (Occasional overtime as needed) Position Type: Full-time Salary: $18.00/Per Hour About the Role Join the National Restaurant Association team in Orlando! As an Exam Processing Specialist II, you will play a key role in grading accredited exams and issuing certifications that help hospitality professionals advance their careers nationwide. Working closely with our Customer Operations, Exam Development, and Program Compliance teams, you will ensure high-volume data entry and exam administration run accurately, securely, and efficiently. The work you will do as an integral member of our Exam Processing team, will positively impact our mission to inspire and develop future industry professionals. We look forward to hearing from you! What You'll Do Process Exams & Certifications: Accurately grade answer sheets and distribute certificates within established deadlines. Maintain Data & Security: Perform precise data entry for exams, examinees, and instructors while strictly safeguarding sensitive personal data and test security. Resolve Issues: Research and resolve processing delays or data discrepancies outside standard timeframes. Support Customers & Team: Address customer and vendor inquiries professionally and collaborate across departments to meet team goals. What We're Looking For Experience: 2+ years of experience in data entry, administrative support, or high-volume processing. Education: High School Diploma or equivalent required. Key Skills: High attention to detail, strong time management, and proven accuracy with repetitive, detail-heavy tasks. Tech Savvy: Proficient in Microsoft Office (Word, Excel, Outlook) and quick to learn internal software. Physical Requirements: Ability to sit or stand in a cubicle setting for extended periods and comfortably lift mail packages weighing 5 to 20 lbs. Why You'll Love Working Here Competitive hourly rate plus annual performance bonus potential Full paid training and ongoing support Medical, Dental, & Vision coverage starting the 1st of the month post-hire 401(k) program, Tuition Reimbursement, and Flexible Spending Accounts (FSA) Generous paid time off (PTO) policy plus 10+ paid holidays "The Way We Work" stipend Casual dress code with daily complimentary snacks and beverages What's In It For You $18.00 per hour, plus potential annual bonus opportunity based on eligibility and performance. Full paid training. Comprehensive and competitive benefits package including: Medical, dental and vision plans that begin the first of the month following your start date "The Way We Work" stipend 401k Program Tuition-Reimbursement Program Flexible Healthcare Spending Accounts Generous paid time off policy including vacation, personal and sick days Over 10 paid holidays Work/life resources And so much more! Casual dress code in comfortable, hospitable, and collaborative work environment Free snacks and beverages on hand every day The National Restaurant Association and National Restaurant Association Educational Foundation are proud to be part of a thriving and highly respected industry, providing hospitality, opportunity, and quality of life. Much like the industry we represent, we have a dynamic, diverse, and inclusive culture, grounded in trust, hospitality, collaboration, and innovation. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The National Restaurant Association, National Restaurant Association Solutions, LLC, and The National Restaurant Association Educational Foundation (together, "Company") is committed to equal employment opportunity, and it is Company's policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities. It is our policy to recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.