Global Technical Support Manager, Protective & Marine Coatings

PPG is seeking a Global Technical Support Manager to lead the delivery of high-quality, responsive technical support within PMC Protective business.

This role is critical in ensuring best-in-class customer support for complex and high-value projects, strengthening customer relationships, and supporting business growth through technical excellence and agility.

Location is flexible, with a preference for Pittsburgh, PA, Amsterdam, Mexico City, Wrocaw, or Kunshan.

Key Responsibilities

• Lead and coordinate cross-regional technical support efforts, ensuring seamless collaboration, knowledge sharing, and alignment with regional and local technical support teams across geographies
• Provide timely and accurate technical support to global customers, KAM teams, and internal stakeholders
• Support complex projects and applications, including FPSO/FLNG, infrastructure, and industrial segments
• Review and contribute to owner and EPC specifications, ensuring alignment with test data and real-world performance
• Prepare technical statements, reports, and guarantee support documentation
• Deliver technical presentations and workshops to customers, Owners, and EPCs
• Support specialized system selection based on application requirements
• Act as a key interface between Product Management, Engineering, R&D, and regional teams
• Provide technical support to Global Product Managers and contribute to product development
• Ensure availability and communication of standards, certifications, and test data
• Manage a high volume of global technical requests, prioritizing critical and complex inquiries

Business Impact

• Strengthens customer confidence and long-term relationships
• Drives project specification wins and successful execution
• Enhances PPG's competitive differentiation through responsiveness and expertise
• Supports business protection and growth in key accounts globally

Key Competencies

• Strong technical expertise and problem-solving skills
• Excellent communication and customer-facing abilities
• High level of responsiveness and accountability
• Ability to work across global, cross-functional teams
• Strong organizational and prioritization skills in a fast-paced environment

Qualifications

• Degree in Engineering, Chemistry, Materials Science, or related field
• Strong experience in Protective & Marine coatings or comparable industries,
• Strong business acumen
• Proven background in technical support, project engineering, or specification management
• Experience with complex global projects (e.g., Marine, EPC-driven environments) preferred
• Knowledge of industry standards, certifications, and testing protocols.
• Experience withcomplex global projects (e.g. EPC-driven environments)preferred

Why Join PPG PMC?

At PPG, technical excellence and customer responsiveness are at the core of our success. In this role, you will play a strategic part in shaping customer trust, securing key projects, and reinforcing PPG's position as a global leader in Protective & Marine Coatings.

#LI-Remote

#Benefits - Medical, Dental, Vision, and 401K

O nas:

PPG: CHRANIME A ZKRALUJEME SVT

Diky vedeni v oblasti inovaci, udritelnosti a barev pomaha PPG zakaznikm v prmyslovych, dopravnich, spotebitelskych a stavebnich odvtvich a dalich trzich zlepovat vice povrch vice zpsoby ne kterakoli jina spolenost. Dali informace najdete na www.ppg.com a sledujte @PPG na X.

The PPG Way 2030

Jsme partnery naich zakaznik

Proaktivni. Odvani. Dvryhodni. Vechno, co dlame, zaina naimi

zakazniky. Naslouchame, jedname rychle a nepestavame, dokud nevyeime

jejich nejvti vyzvy. Kdy se dai naim zakaznikm, dai se i PPG.

Jedname cilen a rychle

Agilni. izeni daty. Samostatni. Podstupujeme promylena rizika, abychom si

udreli naskok ped konkurenci. Pracujeme proaktivn a agiln, vyuivame

kvalitni data k vyvoji eeni, ktera vytvaeji hodnoty.

Vynikame v tom, co dlame

Produktivni. Spolupracujici. Odpovdni. Bez ohledu na nai roli umime

pojmenovat problem, pebirame odpovdnost a vdy pichazime s eenimi.

Jsme proaktivni i pohotovi, neustale se zlepujeme a dosahujeme vysledk.

Podporujeme kolegy, ktei jsou v kadodennim kontaktu se zakazniky

Usilujeme o vitzstvi

Zameni na budoucnost. Motivovani. Ambiciozni. Ziskov rozvijime nae

podnikani a chceme uspt spolen se zakazniky. Dosahujeme vysledk,

pijimame nove technologie a vyuivame agilitu i rychlost jako nae pednosti.

Jsme hrdi na PPG

Silni. Jednotni. Odhodlani. Pracujeme bezpen, jedname s integritou a

respektujeme rozmanitost. Oslavujeme uspchy a jsme hrdi na pozitivni

dopad, ktery spolen vytvaime pi ochran a zkralovani svta.

V PPG pouivame umlou inteligenci v naborovem procesu, abychom proces zefektivnili. Nastroje umle inteligence nerozhodnuti o zamstnani. Vice informaci naleznete na https://careers.ppg.com/cs/cs/candidate-resources.

PPG poskytuje rovne pileitosti vem kandidatm a zamstnancm. Nabizime pileitost rst a rozvijet svou karieru v prostedi, ktere poskytuje naplujici pracovni misto pro zamstnance, vytvai prostedi pro kontinualni ueni a pijima napady a rozmanitost ostatnich. Vichni kvalifikovani uchazei jsou posuzovani spravedliv, bez ohledu na pohlavi, vk, pvod, viru, zdravotni stav i jinou osobni charakteristiku.

Pokud potebujete podporu z dvodu zdravotniho znevyhodnni, napite prosim na recruiting@ppg.com.

Platove rozpti a benefity v PPG se mohou liit podle lokality, co nam umouje konkurenn odmovat zamstnance na rznych geografickych trzich. PPG pi rozhodovani o odmovani zohleduje nkolik faktor, vetn, ale nejen, dovednosti, zkuenosti a koleni, kvalifikaci a vzdlani, licenci a certifikaci a dalich organizanich poteb. Mohou platit i dali pobidky.

Nae programy zamstnaneckych benefit jsou navreny tak, aby podporovaly zdravi a pohodu naich zamstnanc. Vekere pojistne kryti a benefity budou v souladu s podminkami pislunych plan a souvisejicich idicich dokument. O benefitech s Vami bhem naboroveho procesu bude jednat Va nabora.

PPG si ceni Vai zptne vazby k naemu naborovemu procesu. Doporuujeme Vam navtivit Glassdoor.com a poskytnout zptnou vazbu k procesu.